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January 2024 by Ryan K. M.
I was looking for a quote for a laptop repair.First, I called Nerds On Call. They refused to answer any questions before harvesting my personal info. They then gave me a generic pricing policy, and wouldn't answer anything else.Then I called Advanced Concepts. No info harvesting, and they answered my questions. Just from a simple phone call, you can tell these are good people.
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October 2023 by Virginia Schneider
Long overdue Review since I’ve had my system around 10 months now.F131 Apex that cost over 10k. Super worried to spend that at first… Read on.Before I begin I don’t think I would have bought this system without that great help of Jordan Polite. His customer service was excellent at all levels. So Thank you Jordan.F131 Apex Loaded up. Auto paint is smooth as butter, get it. The system ships on a Crate, so you don’t have to worry about the Delivery guy throwing it around.Performance is as you’d expect from the latest and greatest. My Temps are what’s impressive to me. Everything is running very cool at max settings. No Throttling and very quiet under load. What I love most about the F131, because there are no Fans pulling in air… it stays super clean on the inside.All my future systems “will” be a Maingear. They even let me buy and send them some Be quiet “Light Wings” Fans to install over the ones on the site.I know it’s a big decision to spend this much on a system. But it’s really more than a system. It’s a beautiful, fast, perfectly built gaming computer that’s a joy to power up. And you hardly know it’s on when you’re gaming, so quiet!Edit.... They discontinued this model, sad since it's iconic. If they move away from the Apex Models and only sell those Ugly Shroud computers. I'll find another place for my next system.
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June 2023 by Kay Van Bockern
After a long search for a particular charger, Kurt was able to help me find what I needed. He was very friendly and professional. He took his time to make sure the part I ordered was the correct one. I would absolutely recommend Advanced Concepts. Thanks for all the help!
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May 2023 by Daniel M.
Brought my laptop in to get a new screen. They said it would cost $150 just to take it apart to see if it was fixable. I was confident it was. They called and said it wasn't fixable, and changed the $150 for checking it out. After paying for it, I took it to someone else who fixed it perfectly for $100. Now it works great. I got ripped off.
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March 2023 by Jen J.
Terrible. They said 55 to diagnose the problem and they're booked out a week and a half or for 150 I can be seen in a day. What a rip-off company.
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March 2022 by Caden Pauling
I bought a gaming PC from these guys a little over three months ago. They were knowledgeable and helpful, and the PC runs beautifully. I won't hesitate to go back in when I'm ready for an upgrade.
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February 2022 by Laurie Leiser
Always professional, always follow through on time. Have used them for many years and am never disappointed with them.
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October 2021 by Millard Pusey
i recently called advanced concepts. jim answered the phone. i told him i was looking for a ssd drive for my ps5. i also told him i looked everywhere and it was unavailable and he was my last shot . so he informed me he didn't have it and would look around. i said thanks . later that day he calls me and say man, you put me through the rabbit hole lol. i said i know , i couldn't find it either anywhere. so he asked if he could look around some more . of course i said yes. so a few days went by. i had to have a procedure done on my foot. as my gal and i were leaving heading back home i asked her to swing by advanced concepts. we walked into the store and who ever greeted us asked what we were looking for . i told him the story and he had no clue what i was talking about. he goes and talks to jim . jim comes out. we talk and he found my drive. now just waiting for my phone call to go get it . thank you jim. oh 1 more thing. my family takes all our computers to advanced concepts if we run into an issue we can't figure out. great company
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August 2021 by El Diggity
Had what I needed and was ready to help me! Definitely check this place out if you're building a gaming PC. If they don't have what you're after I'm sure they can get it for you!
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July 2021 by D M.
took my old computer into find out why it was making not normal noises they ran a diagnostic on it and in doing so in the process stopping the noise it has been making all and all i couldnt be happier with the outcome
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July 2021 by cassus belli
Super good computer and super good service and the computer exceeded my expectations and just overall was a sweet deal. Can’t ask for any better
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May 2021 by Morgan Merritt
It is tempting to think about how much money we can save by bypassing local stores to shop directly online for computers. Don't make that mistake right now! With covid and a chip shortage the supply chain with online buying is an absolute mess. I purchased a laptop, 3 monitors and a docking station from Advanced Concepts in the last 6 months and while they too struggle with delays and inventory, they caught issues and made them right while delivering exactly what I needed.My only honest criticism is that the owner is extremely busy all the time and appears to struggle with delegating to staff. Consider working with staff members if your project is time sensitive.Big box stores and online experiences will absolutely disappoint you with the current supply chain problems and the savings are simply not worth the headaches and delays. I had to file fraud charges against Newegg just to get my money back. Save yourself the headache and buy from Advanced Concepts.
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March 2021 by Linda Jensen
I highly recommend Advance Concepts for all your computer needs. They built me a great system that is so fast and has everything I could ever want or need on a computer. I worked with Kurt and he answered all my questions and gave me a great deal. I was very satisfied!!!
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March 2021 by Fractal Genesis
This place is awesome. Great costumer service. Best place for technology in the north state. They are my go to computer people. If I could give six stars I would.
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March 2021 by gwood woodg
It's sad to see a local mom and pop shop join the scalpers, I definitely don't recommend shopping here if you value your time and money. I wanted to see if they could help out with getting my pc running. I am only missing a graphics card (probably like alot of people) becuase i was in high hopes the will come back in stock.They said they didn't have any left and that it will cost 2000$+ for an rtx 3080 and offered me that option. After I kindly declined his over inflated price, he then offered me a pre-built computer which is what brought me to write this review.The pre-built PC would be the following specs- amd 5600 graphics card- amd ryzen 5 cpu- 8 gig ddr4 ramThis was the baseline spec and it was offered to me for 2600$.... which is probably close to 2x - 3x the actual price. You can buy a pre-built off of Walmart with better specs at 1/3 of the price.Before the great gpu shortage of 2020/2021 this may have been a great store and I was happy to support a local mom and pop place even if it was a couple bucks more. But them taking advantage of people during these tough times and joining the scalpers side by charging 2x to 3x msrp makes me sad and ill gladly take my hard earned money and patiently wait for the gpu's to come back in stock.thankyou for reading my long review <3