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August 2024 by DAVID THOR
Best customer service and the work quality is superb! I highly recommend this place for all car body repairs. I will return if I ever need repairs done again.
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August 2024 by Daynnis Orduno
Very Satisfied with the work I had done to my vehicle. Someone clipped my brand new cars back bumper and I was worried about the paint job quality and color. I was more than happy when I picked the vehicle back up. Matched perfectly and looked better than factory. Also super convenient that Enterprise Rental is in the same building. I definitely recommend Collison pros!
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July 2024 by Jeremy Rodriguez
Very nice people, got my parts in quickly and on the schedule very fast. Will return.
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June 2024 by Herman Angulo
Had them work on my fender & was extremely pleased with the results! Amazing customer service to top off.
& the enterprise car rental inside was also incredibly! 10/10 would definitely recommend.
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May 2024 by Lisa Wallace
I have used Collision Pros whenever I had a car incident. They are timely and do an awesome job. My cars always come back looking brand new. I would definitely recommend this shop to everybody.
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April 2024 by Don Cantrell
They have my truck for repair. My mistake was letting them tear down for an estimate because they are a select insurance shop. They tried having me open a 2nd claim for the other side that had existing damage from the previous owner. Since I declined, there attempt to get an extra 1k out of me. They are trying to repair a crossmember to get more billable service hours. My opinion is they are crooked and only try and screw you.
The estimator Sara is awesome. The only good thing about the place. I plan on paying another shop to check their work. I will post what cheap fix they're try to pull off. I AM CHANGING MY REVIEW, JASON ONE OF THE OWNERS CALLED ME. HE REALLY CARES ABOUT CUSTOMER SERVICE AND DOING THE JOB RIGHT. MY FAITH IN THE BODY SHOP IS ALOT BETTER. I DID APPRECIATE NEIL WORKING HARD TO ALSO MAKE IT RIGHT. I WOULD HIGHLY RECOMEND THEM!
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April 2024 by Brad Spallino
Excellent to work with these kind people at this location. Super kind and accommodating through the whole process. Worked with my insurance and offered to drive and pick up my wife while car was taken in and when finished. What a great experience considering the headache that dealing with auto repairs can be at times. We count this incident as a blessing.
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April 2024 by Timothy Stubbs
Worked with my Insurance "Allstate" to Total out my 2010 Kia soul that was in a slight fender bender accident. Refused to give me a cost breakdown as they "delete" all that information upon it getting "totalled". It definitely felt off to me. Remember you do have the right to take your vehicle anywhere and I should have exercised that choice better. Now I'm stuck with a salvage title.
Also when I got my car back it was covered in tape on one side. I couldn't figure out why until yesterday when the door bump guard fell off after they broke it and tried to hot glue it back on. (This wasn't even part of my "accident") Just something they did and tried to sneak fix.
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March 2024 by Richard Martin
Well I've used the shop before and they seem to be good but this time not having such good luck they called me and had me bring my car in said they had the parts I called 10 days later and they tell me they don't have the parts and they won't have them for another 6 weeks. In the meantime my rental car coverage will run out and my insurance company is already giving 1500 but that's about 30 days worth I don't like being lied to by the people that they have my parts and take my car in and take it apart and then I'm up to figure out how I'm going to get around I have a wife with a medical emergency that had a knee replacement that I have to take her to doctor's appointments. This doesn't seem like a good way to do business.
I have a good update they seem to get the parts of my car ahead of time and it's going to be done tomorrow had a good talk with the manager very nice man explained the parts problems with me we'll use these people again.
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March 2024 by Olga Valoroso
Had a hiccup do to faulty parts they received BUT, Sara’s customer service was exceptional.
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October 2023 by Elizabeth Garzon
Collision Pros-Red Bluff did an excellent job on my car. The results exceeded my expectations. Renee and Sarah are very friendly. Sarah is very knowledgeable, professional, and dedicated. I think if she had a magnifying glass, she would have used it to make sure she could find even the smallest detail in my car. I am fascinated with the results. Thanks to the crew who did an excellent job on my car. 100% recommended.
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October 2023 by John Mclaughlin
Piss poor customer service
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September 2023 by Marie Pate
Bumper became disconnected.
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September 2023 by Marilyn P
Can't really say how good they are at fixing cars. I walked in after a referral for my insurance company and then they told me I needed an appointment I wouldn't come out and look at it or even take a picture. But that she told me that they're booking repairs all the way into may already and this is just the beginning of March. So if you're in a hurry this might not be the place to go. Nevertheless they could have very good quality work. I just don't know because I decided to take my car to Gary's Auto Body because they could do it a lot sooner. I'll let you know how it turns out.
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September 2023 by carrie christopherson
Was actually there for enterprise rent a car. But I met the staff at collision pros while I waited, very friendly especially their shop kitten tiger who played with me. Made my day ❤️
