Open 24 hours
31531 Santa Margarita Pkwy, Rancho Santa Margarita“Had a wonderful experience with Mr.Seung Kang , he was very helpful and had a lot of good information for me. Good advice given to me by him. Would definitely recommend to others.”
“We came to check out the mission and saw this building from outside was beautiful, and to our amazement, the inside is even better and just feels powerful and peaceful, to say the least. Kinda speechless when we stumbled upon inside. It's free to enter, by the way.Please di yourself a favor and drop in if you are nearby!”
7:30AM - 4:30PM
22431 Antonio Pkwy, Rancho Santa Margarita“I have worked with Lucas in the past for our tanning company and he always provides great service. We have recently talked about getting additional capital to help our company expand into more locations. I am more than happy to recommend is STRADA!”
9AM - 6PM
28221 Marguerite Pkwy, Mission Viejo“Shenika was a really great help, straightforward service and she was very friendly and funny and good to chat with for a minute. Other employees i have met with before are likewise very friendly and helpful. Only problem is the phone system, the automated calls. It would be so much more convienent if a member of the bank were able to answer phone calls. Thank you,Praise the Lord Jesus Christ for another day of helpful friendly interactions and productivity.”
“I've been a member of Capstone for several years. Arilda has always been so helpful, professional, and kind!!! I'm always blown away by the service I receive and I couldn't recommend a better place for your savings, loans, investments, or other service needs!!”
“10/10 for professionalism as well as follow thought. One of the most knowledgeable realtors in Orange County. She got me into my dream home and made it such a great experience!”
“Been banking here since I was in middle school. Best customer service I have experienced anywhere, which means a lot as money can be stressful topic. They are always helpful and a phone call away vs my experience at credit unions where I cant ever get a real person. There fraud department is great too people at this branch will go to bat for you and do the heavy lifting. Aldo, Brianna, Jabron and Marcos are as good as it gets.”
“After a horrific experience with the dealership, my friend recommended that I go through the credit union to get my auto loan. I met with Noorull and she is absolutely amazing. Not only was she working with me through out the whole process (2 months) to get everything sorted out but she really has your best interest. Noorull was able to help me lower my interest rate, bring down my terms and get a lower monthly payment. I will never go to a dealership again before going to the credit union first.”
“Great company. Has a strong focus on customer service and provides a good commercial lending product for business. The bank is based out of Raleigh, NC. It is publicly traded, but the majority of the shares are owned by the Holding family; Frank holding and his sister, Hope who also run the bank. Orange County has 4 locations; Newport Beach, Irvine, RSM and my favorite, Mission Viejo. If you ever stop by the Mission office, the service manager Linda is a sweetheart who knows her clients on a first name basis and is known to freely give out hugs.”
9:00 AM - 5:00 PM
22405 El Toro Rd, Lake Forest“This branch typifies classic, personal service. It's always a delight to come in. The staff are friendly and highly confident. Whoever is running this branch knows what they are doing.”
9AM - 5PM
24300 Paseo De Valencia, Laguna Hills“This bank is amazing. They are not only excellent and efficient in their delivery of services, but the bank is like the lobby of a five star hotel. We recently moved our accounts from our previous bank, who are "woke" and inefficient, to Farmers and Merchants, who are the opposite of "woke". All of the employees we have encountered have been more than helpful and friendly. Thank you Ida Baker, David Leahy and the manager, Michael. We appreciate your personalized attention and friendly interactions. You are the best.”
“I want to thank Rene and Jacob for making my car loan experience so seemless. They were efficient and made the process so easy and got the approval I wanted. I would highly recommend getting a car loan from them!”
“Outstanding service! This is the fastest, most efficient Credit Union in Mission Viejo. My card has been compromised a couple times during the pandemic & recession. Schools First always does an excellent job identifying fraudulent charges and correcting errors on my accounts. I was very impressed when I walked in on my lunch to get a new card last month. Other credit unions take 15-30 minutes to replace & make a new card but the folks at this branch canceled my old card and handed me a new one in under ten minutes. Awesome service, thank you!”
“Staff were very friendly and food was absolutely delicious. Very sad that there isn't a chain in my local area but if I am ever visiting this spot again then I will be sure to visit again.”
“I went in and was helped out by Omar Rios, he was a very helpful, respectful, knowledgeable, informative, professional individual. He helped me with the refinancing of both my vehicles, and helped me apply for a personal loan to help alíviate the high interest rates on my credit cards. He definitely went out his way to do what was necessary to ensure my necessities were met. After all his help I felt the need to start banking with this bank seeing how much they care for their members. It's safe to say I'm now a new happy and satisfied Nuvision member.”
9:00 AM - 6:00 PM
30 Enterprise #110, Aliso Viejo“This is a great bank, not too big, excellent rates and services. The antidote to the giant impersonal ones. Other reviewers should rethink their negative comments (and perhaps try proofreading what they say).”
“This is a great location. The entire staff, past and present have always been wonderful. I originally would come here just for my work’s bank deposits. I enjoyed the staff and location so much I ended up opening my own account here!”
“I want to thank Rene and Jacob for making my car loan experience so seemless. They were efficient and made the process so easy and got the approval I wanted. I would highly recommend getting a car loan from them!”
9AM - 5PM
31876 Del Obispo St, San Juan Capistrano“Nichole was very patient and helpful while I was trying to figure out some debit card issues. She also stopped me from throwing away a pre paid card that has $350 on it! Thanks so much Nichole!Also the bank is great too.”
9AM - 5PM
27120 Alicia Pkwy, Laguna Niguel“My visit was on a Saturday for the purpose of sending a wire transfer. The receptionist said the wait could be 25 minutes, it was much shorter.While taking g a seat in the waiting area an older man came in and inquired about an international wire transfer. It sounded like he was expecting the transfer to be sent that day. And wanted to order the wire online. The receptionist patiently explained that international wires could only be sent on weekdays by visiting or calling. They didn't support ordering wires from the app or website.This exchange continued for several minutes with the receptionist remaining calm and re-explaining what the credit union could do and offered suggestions, including checking with the Wells Fargo branch a couple of door down. Eventually the man realized he was at the wrong place and thought he was at the Wells Fargo branch all along!As for my transaction, I was able to order my wire transfer with no problem. Additionally, my banker was able to open a checking account and printed "temporary" checks for my new checking account and HELOC. I quoted temporary because the checks look like regular checks with my info as if received from a check order.”
9AM - 4PM
27201 Puerta Real # 160, Mission Viejo“Hands down the BEST bank I ever had to deal with. I always feel like part of the family , not a number. So nice to have someone pick up a phone and know who you are. I can't say enough good things.”
“Laura went above and beyond to help me when I had an out-of-state banking need that was urgent. I greatly appreciate her, not to mention I've been with this Bank for going on 40 years. Their branches are conveniently located wherever I need while still feeling like a small Hometown Bank that takes care of their customers and genuinely cares. I also appreciate their history and old school type values.”
“It was my first time going to CitiBank. I opened an account with them today and I just have to say how wonderful the customer service was and how easy it was. The beautiful Hiba welcomed me and got me the help I needed right away. Just wanted to say how charismatic and attentive she was with every customer I saw her interact with. Osmar answered my every question and made me feel comfortable opening an account with them. He helped me set up my temporary debit card and even helped me set up my mobile account. Going in I was uncertain because of the reviews I had seen, but nothing to do with the service I actually received. Overall fantastic! I am glad I decided to go with CitiBank. Will be updating this comment depending on how my experience goes.”
“Have to say this bank still has the best interests for their customers. They consistently meet my expectations and most recently have helped me with a business loan. Can't say enough thanks to this business for knowing their people and working a deal that I am happy with. I feel that I will be a lifetime client if this continues. Started here when I was 20 so far so good.”
9AM - 5PM
26440 La Alameda, Mission Viejo“Emily is very kind and helpful and patience!! I totally recommend her to work with you she’s good helping kids who are fussy like mine. I was very frustrated about a money situation but she helped me to be at ease and helped me finished on what I needed to do for my situation. I want to acknowledge that’s she is an amazing employee did great at providing amazing service thank you schools first for always being kind in general !!??”
Open 24 hours
26002 Marguerite Pkwy ste a, Mission Viejo“Stopped by for an appointment with Monica today to handle some address change and account issues, and she was quite professional as well as efficient. I appreciate the quality customer service and professionalism.”
“We highly recommend Enterprise Bank & Trust to anyone wanting amazing customers service. My family and I have banked here for years and are pleased with the whole staff which includes Kathy, Marie and Bony. They work hard to satisfy our banking needs on a regular basis. Excellent customer service. We highly recommend this group!!!”