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9AM - 1:30PM 2 - 7PM
30602 Santa Margarita Pkwy, Rancho Santa Margarita
Pharmacies
1 - 8PM 8AM - 12PM
22451 Antonio Pkwy, Rancho Santa Margarita
Pharmacies
“The level of service at this pharmacy is outstanding. All the staff and pharmacists are professional and friendly. Albert has gone above and beyond for us on several occasions. Especially when you’re sick, you really appreciate extra effort and kindness.”
“My 90 year mother has all her medications filled at their pharmacy and Pharmacist Chelsea always goes above and beyond! She genuinely cares and is very, very helpful!”
8:00 AM - 8:00 PM
PAVILIONS, 22451 Antonio Pkwy, Rancho Santa Margarita
Pharmacies
“I am writing my review on the staff of the RSM Pavilions pharmacy. I have been a customer of theirs over 20 plus years and they have always been my favorite pharmacy staff ever . They are friendly and remember my name and now know my mom has all her rx's there finally (yeah ). - I was tired of going somewhere else close by and dealing with drive up open - no drive up closed , as well as other things. Albert you have been there forever and have always been a pleasure not only for myself it but for many of us longtime customers . Thank all of you for being so kind and caring and through to ensure we have no RX interactions as well as we get our RX's filled quicker then we can drive there at times . Keep up the good work .”
“I noticed that when it comes to reviews about people, places or things they heavily lean towards being negative and absolutely do not promote 5 star reviews as they do 1 star reviews. This is the sole reason why I am leaving a review today.
In RSM it's hot as heck outside and Walgreens keeps the store inside so cool it's like an oasis in a dry desert. That is the first thing I noticed.
Secondly...the customer service was AMAZING today. A pharmacy technician named Bria immediately recognized me as a customer as soon I approached the pick up line and greeted with a smile and stellar customer service. She was extremely quick and efficient when it came to checking me out and when I raised a question about switching the generic medication I received to another one, she didn't put up a wall or try to block me from having that switch made. She took the initiative to head over to the pharmacist and work on having my request taken care of.
It's the fact that she cared and was willing to help find a solution over coming up with reasons why we can't do that. THAT is what led me to write this.
Between Bria's customer service and the lead Pharmacist going above and beyond for customers around me I felt I had to take a seat in the wait section to place this review.
Thank you Walgreens RSM pharmacy team for being who you are! Walgreens will remain to be my go-to pharmacy for all my medication needs.
I would recommend them to everyone.”
“Swee was so helpful and attentive towards every customer. Swee was obviously very busy, yet, she was aware of her customers and their needs while being very courteous and professional. Swee is exemplary of excellence and excellent customer service.”
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Pharmacies
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“I left happier and feeling so much better than when i walked in. Marilyn the pharmacist was incredibly more than helpful and so sweet. She is by far the best at what she does and has been the best employee i've ever experienced. I'm very pleased with her and her work ethic. This will forever be my pharmacy i use. Thank you again marilyn and cvs pharmacy for always delivery and treating your customers with respect and kindness. i truly appreciate yall!”