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November 2024 by Camila Anderson Comas
They’re lucky to have a guy like Nathan working for them. Very knowledgeable and very helpful.
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November 2024 by Nate M
John Carlos’s helped me to do a warranty exchange for a bettery, this type of battery comes with a 3 year warranty if it’s ever dead you can bring it back for an exchange. Well kinda you can bring it back they will act like the battery is not under ur account and even though its a manufactured warranty (which means it doesn’t matter who purchased it originally as long as it with the timeframe they are suppose to replace it) but not John Carlo. He’s not going to accept the rules of the manufacturer, why should he he’s there to make sales so even if your not suppose to be charged for a new battery because theirs has failed you oh well. You’re getting billed an additional 300.00. Gotta love no service at OReilley sometimes they sell auto parts.
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September 2024 by Sina Mirzaeisefat
Very nice people and helped me to get the right part!
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July 2024 by Nichole Czerniuk
Horrible customer service. I called today to ask if the store carried brake pads for an Acura. The guy was rude, impatient and trying to make you feel stupid when you ask a question. The employees working here, should have better customer service etiquette when they answer the phone and in person. My son went to buy brake pads in the store, and whoever was working was rude too. That’s ridiculous! Whoever the manager is really needs screen his employees before having them work there. This is unacceptable!
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April 2024 by Kurt
Good place for Auto parts
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March 2024 by Paul Vinsick
Very helpful.
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March 2024 by Kelli Reed
helpful people working there.
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February 2024 by Dennis
About 2 years ago we bought new brake pads for the front and rear of our car at a O'Reilly Auto Parts in Glendora. The brake pads came with a life time warranty. Recently we were very surprised that our brakes started to make noise. Our mechanic said that ALL the brake pads were worn all the way down and needed to be replaced. Our mechanic replaced ALL the brake pads. My wife asked the mechanic to save the old brake pads.We now live in RSM. Last Saturday we returned the brake pads to O'Reilly Auto Parts on Los Flores in RSM.Giancarlo Andujo served us and he was very professional and knowledgeable. He gave us outstanding customer service in returning the old brake pads. We will definitely shop more at this store and look for Giancarlo to help us. Good job Giancarlo !!!
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January 2024 by R Consi
Helpful and friendly owner that helped me with my questions about a specific product.Answered my questions and the results were better than expected for removing scratches on my vehicles paint.Highly recommended.
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December 2023 by Robbie-Ann O.
I woke up to dead batteries in my Nissan Key fob - checked my back up fob and it was dead - so I went into O'Reillys and this very nice older man suggested I go to another place that specializes in batteries but if I really wanted help now and my fobs were easy to pop open he suggested he assistant manager might be able to help me . Well Ryland can out and he said yes I can help you no problem, he popped in new batteries into my two fobs and I was on my way . I can't thank you enough Ryland for making my Sunday a much happier day . Happy Holidays to you both and it sure is nice having your store right here when we need you !!
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December 2023 by Dakotah Hearn (Dominator)
I was waiting only 10 feet front of one of the employees kwang for almost 5 minutes having said excuse me 3 times with no response while he was watching a soccer game on his phone and it looked like he was sleeping that was extremely frustrating because I was in a rush
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November 2023 by Justin Newe
The staff is always rude at this location
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November 2023 by Nico Sekelsky
In and out quick, got exactly what I needed.
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November 2023 by James P. Morgan
Amazing service Tim was awesome as a manager. Thank you
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November 2023 by Karie S.
Tim is a great man, very helpful. He definitely knows his stuff, listens to his customer's needs and finds the best solution for them. I will definitely keep coming back here for the service.
