The tellers are nice but….. I own a business and bring them checks that they hold for days and days. I went in and asked if they had cleared the bank, they said sure the funds are available…. But they weren’t released. Then I call to complain. Of course no answer. They lost my business forever!!!
February 2024
Run the other way, holy shit. Called to ask a very basic informational question. Spoke to a rep named "Marsal Solis." She seemed rushed, confused, confrontational, and hung up the call when I was in the middle of speaking.
August 2023
Poor customer service and not helpful. I had to close my chase account completely because of the poor service at this location.