-
August 2023 by Lucero Cardenas
Lovely and patient personal service by Kathleen
-
November 2022 by Paula Sanders
Sold me a heavy prosthesis with stiff bras all 2 sizes tioo big. Then I get bill for amount secondary insurance paid. Yes, I could go back and we can do it all over again. But so far away and they knew too big and said did not have right size. It would be okay. I even said I would wait for an order....no, no. They were the experts, I never had this problem. Insurances paid hundreds. Online for <$100 I got comfortable sports bras and foam prosthesis that fit. Once I get zero invoice I am donating my unusable items to someone they fit without insurance.
-
April 2022 by Howard Cohen
The absolutely wonderful and caring women there are cancer survivors , so I felt like they were a good resource of information and advice. The store is by appointment only, which means you are the only one and you don't feel uncomfortable with having lots of people around. The wigs is good as are specialty bras. Highly recommend!
-
January 2021 by Ronna Bixby
I don't have the word to describe my experience with Katherine today. I'm so grateful the right people found their calling here. I expected this to be the worst day of my life and it was far from that. Then, as I'm leaving Sherry hands me a handful of cards, written by women who were in my place health wise, but survived. I read each one with such excitement!Ladies...you made a terrifying thought, a pleasure. REALLY. Thank you.
-
June 2019 by Claire Z.
I really appreciate The Brighter Side Boutique. Everyone there, Sheri, Valerie, Kathleen, Dr. Geisemann, all the staff are all a pleasure to work with. I've been coming here for 19 years and it's always been a really good experience! Knowledgeable, patient, kind and thorough, They'll walk you through the process, comfortably!
-
June 2019 by Bill Jenkins
Wonderful experience, Very professional, very knowledgeable, very personable and provided a relaxing environment. They attended to my personal needs. Highly recommended!
-
May 2019 by Jackie W.
I picked this store off my health insurance list and I couldn't have been happier with my pick. I live in Los Angeles but my Sister lives in Solana Beach and I wanted her with me. I came in to get my post surgical camisoles and to just see what post mastectomy bras look like. I do mammograms for a living and all the prosthetic bras I've seen look like fem-bots. Pointy and seamed. Yuk. I was surprised at the assortment available. Most importantly, the women that work there (for the life of me me, I cannot remember names) I think it was Sheri and Valerie, sorry if I'm wrong. They were so patient and understanding and they answered all my questions and gave me information I didn't know I needed! I can't wait to go back for my Fitting!
-
March 2019 by Dawn Hubert
Such a lovely place. Very knowledgeable. Treated my mom with such kindness
-
January 2019 by Pink P.
Lovely sales staff lovely owner and very helpful overall. The only thing I would say could you some improvement as they're ordering system takes far too long to get the bras in that you need. I would say a week at the most but it took me more than a month to get what I needed which frankly is far too long. If you happen to be lucky enough that they have it right there for you and then you're good, but otherwise the wait is ridiculous.
-
March 2017 by Eileen Swanson
Nice ladies but very slow. Many things not in stock, ordering takes 6 weeks!
-
August 2016 by lisa f.
The Brighter Side was wonderful to work with... I just started chemo a few weeks ago. I woke up this Wednesday with a lot of hair missing on my head. I called the store before they opened and asked if they could fit me in for an appointment that day. I needed a wig stat! They called me as soon as they got in. I spoke with Kathleen - she asked me if I could be there by 1:30PM. I told her I'd be there... Kathleen was professional and very sweet. I went to try on the wigs by myself since the appointment was last minute. I was texting photos of myself in wigs to my husband and parents. I decided on two wigs and left the store wearing one. After I got home, I had second thoughts about the second wig I had purchased. I called then store then following day and spoke with Kathleen, again - I told her that I was wishing I had bought a different wig I had been looking at on Wednesday and that it was the one my parents liked best based on my texts. She said that The Brighter Side wants me to be happy and asked me to come back on Friday and they would exchange the wig for me and charge me a nominal restocking fee ($25). I was thrilled. I didn't want to keep a wig that I wouldn't wear and I thought that they were so sweet and understanding. I did the exchange and now have two wigs that I will be wearing to get me through chemo! Thank you!!!!
-
September 2015 by Daryl S.
Just wanted to complement them on the fine work they do here .... helping cancer survivors is an art form .. as well as such a personal interaction .... they are masters at it .... (my 4th time in dealing with them for members of my extended family) .. they did a great job of explaining everything and what the options were.... Daryl ..
-
February 2015 by Dorothy K.
I have been a customer for many years and have always received caring, professional service. This is a great place!
-
January 2013 by Caroleann B.
This place has been wonderful to my mother since she started coming here... 13 years ago. She still comes here for some of her clothing and prosthesis. They are a wonderful, caring staff. Thank you for making my moms visit a pleasant one each and every time.
-
July 2010 by David C.
This is the only place that treated my cancer survivor wife as a person. thanks to the entire staff.