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8:30AM - 5PM
16956 Via De Santa Fe, Rancho Santa Fe
Post Offices
9AM - 1:30PM
16091 San Dieguito Rd, Rancho Santa Fe
Post Offices
“What a lovely experience! I was trying to send Easter bunnies to my Mama and sister and the mail clerk was very friendly and incredibly helpful. She took her time with me and explained all my options, trying to save me money. And, although limited, they have some pretty cards that I got to add to my package.”
“Delivered a live unload to this post office facility ..... Took a little over 1 hour ..... Take exit 21 Carmel Mountain Rd from the I-15 then make a left on Conference Way until you see the gaurd shack .....”
“Set up my appointment online. Showed up 10 minutes early and they took me right in. I was out in 10 minutes. Very friendly women helped me.. service could not have been handled more professionally nor more friendly. Now I hope I get my new passport quickly. Fingers crossed!!”
“Thank You Chris and JonJon for changing my attitude towards going to the Post Office. I ship packages numerous times per month and use to dread the Post Office. Now, knowing either Chris or JonJon will be there and I'll be greeted with a smile, a hello and a genuine sense they care makes going here feel like a happy outing and not a dreaded chore. They are both friendly, professional and very knowledgeable any time I've asked or overheard another customer asking for help. The atmosphere and energy here is nothing but positive.Definitely recommend heading here to ship your packages.Thank you, thank you Chris and JonJon :)”
10AM - 1PM 1:30 - 4:30PM
1160 N Coast Hwy 101, Encinitas
Post Offices
“I've had a PO box here for 2y now. Initially the one worker there was a woman close to retirement who I guess never filed any of my PO box paperwork from when I originally got it (this became an issue later with a name change and documentation) or gave me the door code for after hours. But she left a while ago and there's a new guy who's on top of things and great.
Prices of po boxes change but when I got one here this was the cheapest option in the area because it's small and not a 24h or typical big post office - however for PO box renters you get a door code for after hours so don't worry about it not being open as late if you're just picking up mail.
Otherwise no complaints, and unlike where I last had a PO box(rsf and pasadena) I've never had an issue with package theft here or misdeliveries. The 2 times there was a package issue had to do with a site not letting me add the PO box 4digit zip ending so they didn't know whose box it belonged to - but found my name and just called me.”
“This branch is usually excellent. I actually avoid the post office in Del Mar and travel farther to Solana Beach. But recently as the line grew, the only employee working the counter finally rang the bell for more help. A slovenly overweight man appeared to ask if anyone were just picking up mail. Hearing none, he departed. This is SOP for postmasters who NEVER roll up their sleeves to wait on customers. He had apparently directed the only other employee to empty trash and process packages instead of attending to customers. No one would ever run a business this way except the government, in particular, the U. S. Post Office.”
“Excellent customer service and a friendly staff. For those who say they were not treated properly, I’ve seen so many rude and customers who feel entitled treating the staff horribly so I can see why the staff might have an attitude at times. Take a step back and appreciate where you are.”
“I thank you from the bottom of my heart.
I have been waiting for a suitcase from Germany for a long time, and it falls on the weekend and falls on Monday, which is the Martin Luther King holiday. According to the Internet, the package has arrived at the post office, but it will not be delivered until the next day. But because I have to take the flight back to my country the next day, I specially go. On one trip, the postmen passing by enthusiastically asked me what kind of help I needed. After looking around for no goods, they said they would pay special attention to me. I received the package more than an hour later. I just happened to see the postman appearing in the sun. I think they are all angels”
“Randy saw me looking at package sizes, obviously confused, and called me over to help walk me through the self service kiosk. I didn't realize how easy sending packages was, but after his help I feel like I could come back and do it myself easily next time. This location was very peaceful with a short line and friendly staff. Thanks Randy!”
“Brandi went out of her way to find packages that I dropped off earlier to double check that each of the 5 packages was going to the right address. Great service with a smile I’ve always had a good experience here!”
7:30AM - 5PM
16767 Bernardo Center Dr Ste L1, San Diego
Post Offices
“I have no clue why some reviewers so negative about staff. They’re nicest people here, considering they stand on their feet the whole shift. It’s a post office, not a church. I live in this area for a year and always getting 100% excellent customer service including answering my stupid questions. Be kind and respectful, you’ll receive same back.”
8:30AM - 3PM
45482 Elrod Ave Ste 3, San Diego
Post Offices
“Like most Military bases this base has a Post Office (staffed by civilians but mostly military personal) and is only accessible to those who have base privileges. No need to give it 1 star because you can’t access it. The staff is very kind and professional. I like to go to this location because it is clean, good parking and even when busy they move the line along quickly.”
“First time visiting! Went on a busy Monday morning around 930am. I had 30 envelopes that I had to mail out for Father’s Day. I waited in a line for less than 5minutes. The postal agent took good care of each envelope printing out stamps for each one. My experience overall was good. I highly recommend this location.”
“As a veteran with over 22 years of service and postal operations experience during combat operations in Iraq and other locations. it's very disappointing how customers treat the employees at this location. I own a business of which I visit this post office daily. I have witnessed so much disrespect to all of the staff members from customers foreign and domestic. If they all quit what will you do san marcos? Its time to support them!”
“I was shipping a package from NC to California and it experienced some delays along the way. I was worried it would not arrive in time (it was a time sensitive package) so I submitted a USPS help request, honestly not expecting too much. The very next day, on a Saturday, I received a detailed voicemail from Antonio about the status of my package and that he would look into it and keep updating me on it. The following few days, he left me two more voicemails letting me know the package had arrived at the local post office, and then finally that it was delivered. Shoutout to Antonio for seriously going above and beyond - idk if you’ll ever see this, but I appreciate you ??”
“I have worked in the area for 10+ years and have not had a bad experience yet. Everyone has been patient and kind to me. I have seen some real jerks come in and be very rude to the postal workers and they are still polite!!!!”
8:30AM - 3:30PM
16960 Bernardo Center Dr #100, San Diego
Post Offices
“OK people, one more time. The RB customer service USPS location is NOT in this building. This is primarily a processing center with a drive-through mail drop for the convenience of people who don't want to get out of the car. The USPS customer service office is two blocks down the street to the south at Bernardo Center and Lomica Dr. So, please stop going to the wrong place and then trashing USPS workers for not being able to help you.And, BTW, if you don't like the USPS, try mailing something anywhere else. Only Vatican City has a better postal service - but they don't have to do door-to-door delivery for over 300 million people spread over an entire continent. Our postal workers are great folks working habitually short-staffed, so show some respect.”
“Been at this post office several times and all experiences have been great. The clerks have been helpful and visits were all quick in and out. (Waited a few times but less than 10mins) all of my visits were in the morning both weekdays and weekends and no complaints. Will continue to come here.”
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“I come in here at least once a week and have been for years. I’ve never had anything but kind and efficient customer service. It baffles me why the ratings for this location are mixed.”