-
March 2024 by Dr Nasa D.
Absolute terrible Absolute terrible customer serviceAbsolute terrible customer service there are some people that are really wonderful nice people who work here it's too bad and a few rotten apples can mess up the whole pie zero follow up from corporate after sending an email with my phone number asking for a response regarding an issue. It's more like a place where a few people with black shirts do favors for each other and pass along work to others
-
March 2024 by Andrea M.
Michelle was the best cashier she was so sweet! I had been struggling looking for formula and she let me know right away which ones they had available. And she was so talkative and nice.
-
March 2024 by Sylena V.
Michelle Gomez helped me and she was SO nice and lovey. Great customer service.. on the phone and in person! She offered to grab what i needed and hold it up front for me... a big box of ice cream! It's nice to interact with people like that because nowadays people are so short and not so lovely. 10/10 service :)
-
February 2024 by Aaron Q.
Lisamarie helped me no hello said thank you for bagging my groceries said nothing then I ask for a bag for my lemons she didn't bag I say thank you and nothing no idea what her problem is but I remember she was angry last time I was here to mumbling under her breath about the last customer she was helping. Seems to not want her job anymore.
-
January 2024 by Fahad K.
During my recent visit to Smart and Final at 28500 S Western Ave, Rancho Palos Verdes, I had the pleasure of being assisted by Michelle Gomez. Her service was nothing short of exceptional. Not only did Michelle display outstanding professionalism and efficiency at the cash register, but she also went above and beyond in her customer service. I had accidentally forgotten a few items, and Michelle, noticing this, promptly and kindly ran out to ensure I had everything I needed. This level of attentiveness and care is rare and deeply appreciated. It's employees like Michelle who make shopping experiences memorable and enjoyable. Her dedication to customer satisfaction truly sets a high standard for service excellence. I am grateful for Michelle's assistance and commend her for her exceptional work. It's clear that Smart and Final values customer service, and Michelle is a shining example of this commitment. Thank you, Michelle, for making my shopping experience so pleasant!
-
December 2023 by Adel Salehpour
Smart & Final is great if unique things in bulk for either home or business without membership they do have a great fresh produce department .You can buy things here that you can find at most other stores.But the biggest issue is waiting in lines, it's amazing that every time I go there there's usually only one cashier that's open and there's a bunch of people waiting in line and the lines move out of snail pace.I have walked out multiple times because the lines are painfully long and slow.Why can't they add a self checkout like everybody else?Other issue they have extremely limited organic food option and almost zero vegan options.
-
November 2023 by Dana Belger
They have everything you could want and it well organized.
-
November 2023 by Bricks & Minifigs Lomita
One of the biggest S & Fs in the area. Pick up many of our stores needs here.
-
August 2023 by Scott Jensen
Prices have been raised so now they are not the price Sabres they used to be ?
-
July 2023 by Claudia Ordonez
I can find all I need for grocery shopping, fresh veggies, fruit, meat, and fish at good prices.
-
July 2023 by Phyllis Wood
Lots of shoppers with full carts and only 3 registers open.
-
July 2023 by Amir Z.
After being a loyal customer foe years, I'm sorry to have to leave a poor rating for Smart&Final. On two occasions recently, after I got home with their package of chicken, it was stale with a terrible smell. I checked the expiration date and it should have been fine but it wasn't. Honestly, the time it takes to return plus gas and the disappointment of having to change cooking plans doesn't justify a few pennies of "savings".
-
July 2023 by Christie M.
Cashiers are miserable, grumpy & just unpleasant people! I try not to go here but I had no choice as my other store Albertsons was sold out of what I needed. This will be my LAST time going to this store.
-
June 2023 by Brenda L.
The good: You can find GINORMOUS bulk items of many items things here like canned goods and chips. Some of the bulk items are the biggest I've ever seen (like their can of pickled jalapeños). They have a good selection of ready- to-buy balloons as well as aluminum balloons that you can request they inflate. They had super cute ones like astronaut and space-themed ones. This isn't my go-to grocery store but it's definitely a good option for parties, fundraisers, and bulk supplies. The bad: I couldn't find Tylenol here. The interesting: Supposedly, the Smart & Final Extra stores are larger than the Smart & Final stores but I haven't been to too many to confirm if this is true. The store started in SoCal.
-
November 2022 by Joel Barbee
Busy store, but good selection and prices. A+
