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January 2024 by Bre F.
Went to have my battery checked . Sam was super great and so sweet. He checked and I had bad battery , he looked up my make and model and got me a new one squared away no problem. He even installed it for me no problems . Almost made it home and all my lights turned on, on my dash, power steering didn't work, breaks didn't work , lane assist... all the lights . So I got home and looked at my car manual with no luck on how to turn them off or how to reset it. Called Honda who said oh well bring it in and we will diagnostic test it and tell you what's wrong..... ya $175 for diagnostic my car after I just got a battery .... No thanks. Called the store to speak to Sam who took his time to look up for me how to do a hard restart which with google I could have done too instead of bothering poor Sam. he gave me some directions and then continued to stay on the phone with me while I followed his directions just if I had more issues so he can help me troubleshoot . Worked perfectly , I'm so very glad he was so nice and willing to help me and took time out of his work day when he literally could have said I donno maybe take it to Honda. I will continue to come here just because of the service Sam gave me he truly went above and beyond. Thank you so much Sam!
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September 2023 by Eddie
All my buddies at O'Reilly in San Pedro are phenomenal and deliver availability for parts needed.
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July 2023 by Gabe C.
Three stars for the "middle age lady" the tries to help, but ...really doesn't. She'll be great as a neighborhood watch captain, but in sales comes across as too ridged. Makes it difficult to do business, and unfortunately I feel the need to avoid her. Inadvertently, you can lose a good customer. Hello to my man Aggie!
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July 2023 by Andy Bogus
The staff knows the store very well. Easy to get direct as to where things are. Also, very nice people.
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June 2023 by Pam M.
Went there to get replacement bulbs for my car's headlights. Cory was super friendly and actually put them in for me! I really appreciated all his help!
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March 2023 by Prairie T Trivuth
They had a broken item that they gave to me for free to test use for another purpose, so kind!
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February 2023 by essam ismail
Great place parts quality is very adequate, customer service is amazing.
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January 2023 by Eduardo Alvarez
great staff very helpful
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November 2022 by Dolores Lazcano
Ryan is very nice, courteous and helpful.
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November 2022 by John T
Helpful staff that got me headed in the right direction for the supplies I needed for oil change on my Mazda. Was able to dump used oil at no charge and recycle my old filter.
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September 2022 by Lisa S.
Called about a battery. They did not have the one" I needed for my car". They would order it or I could go to another O' Reilly in a bad neighborhood. Not good customer service. Send an elderly customer all over looking for a battery.
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September 2022 by Conny Brown
I don't like writing bad reviews but this was pretty bad. This was about safety weather it rains or shine. I have come here for a long time but this last visit I was rather disappointed with the woman worker there. I was getting a pricing on windshield wipers because mine was tearing apart pretty bad. She said I should wait until rain hits because with the heat it will tear up the new ones. Which at the time it made sense to me but then I took my car to the place for my tires and actually my daughter asked about the windshield wipers there with cost etc. It was a great price and a lot less and great quality. Then I asked about the heat etc with the wipers. I didn't want to buy new wiper then them going bad soon. He said that when you buy good quality it will not happen and he said the worker at the part store was highly wrong. The great things is that am so glad I did because we had a rain storm less than a week. It's takes one employee to lose trust and I just did.
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September 2022 by Toni C.
Auggie was amazing! He helped me with my dead battery. Doing a battery check first to make sure I truly needed a new one. Then hooking a temp. battery so I wouldn't lose all my stored data when removing the battery. Suggesting a replacement within my budget & installing it. He was so awesome!
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August 2022 by Felipa R.
The staff at this auto store is knowledgeable and also very helpful and they help me with my car Im handicap and I really appreciated the help
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July 2022 by Ryan G.
Steven really helped me out with my battery that was going out on me and was kind enough to lend me tools to change it out front of store. Great service 10/10
