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“Very polite representatives assisted me quickly and took the time to break down options. They helped me decide to upgrade my phone and my plan to something that fits my needs.
Thanks to both of you, I'm all set.”
“Mackenzie Van Orden was friendly, knowledgeable, and helped us through the process of upgrading our phones. He understood our needs, and explained our choices in an easy understandable manner. I would definitely recommend him and this Verizon store.”
“Our customer representative was outstanding ! He was extremely knowledgeable, patient and helpful. We went to trade in 2 iPhones and upgrade to the 15 Pro. He took the time to explain everything, set up the new phones and upgraded our monthly family plan to a better 5G plan while reducing our monthly fees! I was very impressed with the customer care and noticed how attentive and helpful all of the other staff members were with their customers as well.”
“Both Joseph and James helped me this week with my phone issues ordering and setting up a new phone...... I received great customer service on both visits and I would highly recommend this Tmobil store in Palm Springs. Knowledgeable, helpful. Very satisfied with the help I received and the great customer service thank you. I will be back for all my families Mobill purchases in the future.”
“This store is amazing , the employees there are always there to help the people . Customers are just rude and don’t know how to be patience.
I don’t know why people go in there thinking it’s going to be cheap. You pay for what you get . You pay for awesome service and the experience. A lot of people on here don’t have common sense they want everything handed to them . The biggest scammers are the customers trying to bring down the employees. I would continue to go to this store and show my appreciation for these kind of workers. Your kindness and patience does not go unnoticed. That lady Ivette is the biggest scammer. I was in there that day and she was being rude for no reason . She does work for prime America biggest scam out there !”
“Called ahead to see if store was able to purchase my dads used iPhones, and was told to come in to the store. When we arrived we got a fair price, and was able to get cash as soon as we agreed on the sale. Very easy, good customer service, great store in the mall, good place to buy or sell and they also have most accessories.”
“I was having troubles with my phone while deployed. I had multiple hour long conversations with AT&T support and none of them could fix the issue. I couldn’t call or text my family or friends and Alvaro through the phone with my girlfriend fixed the problem in less then 10 minutes. Can’t say enough good things about him, He lifted a massive weight off my shoulders and he’s the reason I will keep being an AT&T customer for life. Thank your Alvaro your the best!”
“Went to the La Quinta store for information on a new phone. Went prepared to be there at least 2 hrs. Not the case. Vic, the rep quickly acknowledged us. He was informative, patient and friendly. Was out in less than 1 hr w a new phone. Thank you Vic, for the great service!”
“Always greeted what a smile always ready to help. Juan and Mario are amazing at what they do. If you need your screen protector on either your iPhone or your Samsung definition ask for them. They would do a perfect job... Not to mention to get you the right phone the right plan that you need.”
“I went to upgrade my phone and Karen and Hailey were assisting me in doing so and they did a fantastic job. They were also pretty funny to be honest but great customer service I would definitely recommend going there. Great job ladies ??? and thank you very much”
“t-mobile is fine/ good. BUT their employees are great! I don't usually review these types of services - but I appreciate when a customer service agent is kind and patient! Josh B was very attentive and used extreme patience as we decided which program we wanted. I appreciate the great customer service. thank you T-mobile”
“Lana and Mannie were wonderful! I spent 3 days trying to figure out my account problems without luck. They were so patient with me and devoted a lot of time to figuring out the problem and straightening it out. I will forever be obliged to them. Lana has the patience of a saint. Give them raises!”
“I highly recommend MetroPCS for anyone.They answer to any need for you to get the right phone or whatever questions you have.with courtesy and care,They help you have the best payment for you , caring, and fill up your expectations,Other optionsThanks MetroPCS for your time and working with me!!Your time and expertise is great.I have been to a lot of cell phone stores for 8 years!The only one that I would go to is the BEST, . !! MetroPCSLinda Davis and Olive .”
“Was having trouble with my Google maps and the associate was so kind to fix it for me. Was very pleased with the service. Offered to pay but was told "No". Certainly will keep this store in mind and recommend!”
“Thank you guys for helping us out so much. Brandy made us feel like family. She's a great soul. She helped us out in every way possible. They were giving us a hard time to get my pin from my old carrier. She was so patient and was on the phone with everyone. I didn't have to do anything. I truly appreciate people like her. We definitely will be back . Thank you again.”
“Good deal ! got a nice phone , new service, new # and a case and screen protector for $ 230 . I recommend cricket because so far very satisfied . Also Miss Hazelbell at the cathedral City location was real helpful and informative ! Thank you !”
“Thank you Leo and Basilio for making our transition from Verizon friendly and professional -
most of all being patient with us as seniors. I know you went out of your way.
Gail Barboza”
“I wanted to add another line for my son. I called & the owner of the store handled it all over the phone since I couldn't get to the store. Payment for hooking it up & insurance. He waited for my son past closing time plus he gave my son a brand new phone & all it cost me was installation fee of $50.00 & $80.00 a month for both lines unlimited. Good experiences!”
“I love this place i came in to ask about new line and new promotions that they had going on and i was helped by stephanie P .I never seen her before but i believe shes new ..she has great customer service and explains everything amazing ..if i had to recommend friends or family members i would tell them to go to this metro pcs ..amazing place .I wanna thank management for hiring employees who really deserve to work in a environment around people.Im simply happy i left with great information.Thanks again”
“Thank you DJ for your expertise, knowledge and professionalism. I'm an old guy and not particularly computer savvy. DJ was extremely patient and made certain I received exactly the plan addition and phone I was looking for. Cheers, Bruce K.”
“Got there at a good time. Sales person was very helpful. I got one of the items I needed, but not the other. Too bad the store doesn't have older phones optional equipment, hence 4 star versus 5 star. Not sales person's problem, but the store's. Would prefer buying the equipment from AT&T rather than going on Amazon.”
“This is my go to Target . The store is mostly clean and the aisles are orderly. This specific Target does have a some grocery items; but not a large selection. I usually will shop here for specific items when needed. Positive staff attitude is a plus at this location. Yes, this is my Target.”
10AM - 7PM
72369 CA-111, Palm Desert
Mobile Phones
“Great Place to buy anything for pc parts and other components that are hard to find at a target amd Walmart and i don't like buying my parts on Amazon because i heard it can get damaged or scam so go here if your looking into buying a replacement part or a pc building 100/10 will recommended”
10AM - 6PM
78995 CA-111, La Quinta
Mobile Phones
“Went in to activate my iPhone I was having some service issues. Derek was the one helping me , he was very helpful and willing to fix my phone issue . And also his co worker Brett was helpful too. Thanks again guys !”
“Jo helped me today and as always I had great service. Jo was friendly and figured out what my phone was doing and fixed it. My cell, wi-fi and my cable all come from Spectrum. I have never been let down once in the last 4 years. I also pay almost half then other services. My only complaint is the wait time. Even with a full staff you can wait up to 3 hrs. But that's detailed customer service & sales. Let's be real. How long does it take when looking for a new device?”
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“Jacob at Verizon Wireless, 102 N. Palm Canyon Drive, did an awesome job helping me purchase a new Google Pixel 8 Pro and then transfer all my data from my old phone onto the new one. All the staff members are courteous, professional, and extremely helpful. Bravo to Jacob, Verizon Wireless, and their Palm Springs retail staff!”