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July 2023 by Jason H.
I knew what I wanted going in, so no problems at all. Sales guy was super nice, knowledgeable and efficient. His name was Jim. All the mattresses are nice, of course, with wildly varying prices, $800 and up as far as you can imagine. They're very nice about allowing you to try out each mattress for as long as you like - in fact, they encourage lying down a bit more than you might find comfortable. (I think it's weird to do practice sleeping in a public store, but it's the best way to go.) Delivery was quick and the big guys were deft at moving these crazy heavy items.
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May 2023 by Mindy Hay
DO NOT USE THESE PEOPKE because they broke my steps bringing in the box spring and would not pay for the repair!!
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January 2023 by Janie Miller
We were looking to buy a mattress that we could purchase and take home same day! Mattress showroom had the best selection and we were able to take one home same day and they delivered two more the next day! Carmen was so friendly and helped us so much! When they delivered next day they were beyond nice!I highly recommend mattress showroom for great value and amazing customer service!Thank you so much!Dan and janie
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December 2022 by Susan Stone
Gabriel was fantastic as always!!
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October 2022 by Sue Labadie-Taylor
Gabriel was so helpful today. I purchased online around noon and he helped finalize the purchase and had it delivered and set up at my home by 3:30 pm today. The crew that delivered and set up the bed were fabulous and efficient. I highly recommend Mattress Showroom and Gabriel!
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October 2022 by Nick Miller
Gabriel at this location is really helpful, highly recommend this location, they have a good selection.
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August 2022 by Eliza R.
We came here to find a mattress for our new home. Gabriel was very patient and knowledgeable. The first one was ordered was too hard and they let us exchange it with no extra charge. Really appreciate his willingness to go the extra mile. They also have free delivery and no extra charge for picking up/removing an old mattress. Highly recommend Gabriel and will come back again for any mattress needs!
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June 2022 by Sabrina A.
I was having an issue with my temper pedic bed . The back was not lifting up. I called the store and an employee named Gabriel was so courteous and super helpful. He assisted me over the phone to reset the bed step by step and he actually fixed it for me over the phone!! It was a great experience and I am very thankful to Gabriel!! I wish there were more employees like him !! Thank you so much! Sabrina
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May 2022 by Cathy S.
Absolutely the worst customers service ever. I ordered a mattress and cancelled it an hour later a month later and I still do not have my money back. No one can help me, the store says they have to leave a message for the operations department and so far no one has gotten back to them. There is no one I can be speak to, I wait to n hold for hours at the customers service number and no one answers. If I text them they hang up on me. This is crazy
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April 2022 by Sheryl L.
I just happen to come across this mattress store across the street from Ethan Allen on Highway 111. I went in with puppy and a very nice sales person named Gabriel Assisted me. He was very patient and kind and didn't mind if puppy tested out the mattresses too! Don't worry he had a disposable pad that he puts down before you lay on the mattress. I bought a diamond mattress and I think their prices were reasonable also. They have free local in-home delivery which I called a store around the corner and they want $99 to come into the house if you don't want it left on the porch! How rude is that.
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March 2022 by clinton cowley
We visited once and met with Gabriel. He was knowledgeable, helpful and had a calm and relaxed way about him which made the fact finding process enjoyable. Once we rent our property in LA we called Gabriel and asked him to ship one of his king beds to us. The bed was in stock, I ordered it on Friday and it was installed on Monday. Overall, impressive stock, knowledge, delivery and installation. I would highly recommend and I rarely recommend.
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February 2022 by robert mcvey
Great experience with Gabrielle and Liz. Refreshing not to have to deal with the hard sell. The delivery people were very professional as well. We highly recommend this store
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January 2022 by J. J.
my mom and I visited the other day thinking she could get a nice king size mattress and box springs delivered for under $1,000. Boy.. were we ever wrong. I guess they have to pay for all those annoying commercials so they got a rack up their prices to pay for those awful ads. I suggested we try revivals and see what they have in store. at least they're not commission based. the sales lady took offense to this and tried to convince me the quality would not be comparable to her luxury mattresses there in their showroom. well she was wrong revivals had a wonderful selection and all of them are under $1,000. plus they have a 20% off sale this Saturday.
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January 2022 by John Molley
Wonderful experience because Gabrielle, a great employee that helped us test and find a great pillow at closing while still being incredibly considerate and friendly.
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November 2021 by Heidi R.
#rude #lack of #customer service #lack of respect #sold me a #defectivemattress #medicalcondition #offensive #salestactics Moral of the story... Don't shop here‼ #lack of ethics Don't waste your time or money with the @Mraz family!
