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December 2023 by Marlene S.
Harland of Fan Diego helped me every step of the way with my beautiful Casablanca Fans that I purchased for all my rooms. He is a great source.
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September 2023 by Dennis M.
They want 150 dollars per fan to make one visit simply to diagnose the clicking noises the top of the line fans we bought from them are making. We bought 5 of them from them. The motors are supposed to be guaranteed for the life of the fan. Buyer beware.
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January 2023 by Jerry S.
Very knowledgeable staff. The staff were able to educate us about the different aspects of different fans. Excellent customer service.
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December 2022 by Anirak O.
Great fans and a beautiful selection. Kind and helpful staff. Very knowledgeable, professional and always willing to help.
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December 2022 by Sane M.
Fan Diego, especially Harlan, in Rancho Mirage, CA was absolutely fantastic! I had been searching for light fixtures for my entire home that were unique and coordinated with each other. I had already been to many lamp shops, including working with a high end lighting designer who is not listening to me. Even when I told her I did not want anything with golden if she provided me with many fixtures with gold. Go figure. Harlan and especially his equally talented colleagues put it all together under budget! I couldn't be more happy. What an amazing experience. As I look up my light fixtures, I giggle, and I think how wonderful it is all come together. Note I could have spent my entire budget on one dining room light fixture and instead I spent the same amount on received eight fixtures!!!
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October 2022 by Marcela P.
Superb service! I came looking for lighting fixtures for my new home and Harlam and Patty searched their system for hours until we found everything! Our house looks beautiful with the fixtures they helped us pick. Thank you guys and keep up the good work!
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August 2022 by Dramos T.
The two ladies working there were so helpful helping me get new fan blades for my tenants who broke them as they moved out. Unfortunately I broke another part of the fan trying to install them so i didn't even use the blades and had to buy a whole new ceiling fan system (bought it from lowes as it was so much cheaper) but these ladies first did a great job trying to find a replacement part for the part I broke. They couldn't find one so like I said I bought a cheaper whole fan unit elsewhere but from the get go I was really impressed with these two ladies customer service and assistance trying to get this frustrating problem fixed for me. Thanks a lot!
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January 2022 by Gail P.
Highly recommend Fan Diego for your Fan and Lighting needs. We recently bought two indoor fans from Ana who was very knowledgeable and helpful. Product quality and pricing are excellent. Their installer came and was efficient And very clean. Highly recommend.
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December 2021 by Nancy lauritzen
The staff were very friendly and helpful.
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August 2021 by Donna A.
Ana is on top of things! She is responsive, extremely knowlegeable, courteous and professional. You can't ask for better customer service, than what she provides. I have been going to FanDiego for years. As an interior designer, I have depended on them to meet my clients needs, and they have never failed to make me look good! Thank you!!
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August 2021 by Bob S.
We were looking to replace two ceiling fans and decided to go with a specialty store rather than a big box outlet. We are VERY pleased by the service we received from Fan Diego. Harlan, our salesperson, was friendly and knowledgeable. He listened to us while we described what we wanted, showed us several models, and educated us on differences between fans with AC and DC motors. I never felt any pressure or attempts at upselling-- rather he explained what Fan Diego offered to meet our specifications. We ended up selecting two Emerson Ion Eco ceiling fans that we could customize in trim style and fan blade style. They ended up fitting perfectly with our decor. The fans arrived within the 10 day delivery window as promised (no mean feat these days with supply chain disruptions), and the installers from See the Light contacted us and the fans were in place in our home within 5 days. Highly recommend this store, and we'll be sure to return to Fan Diego as we replace additional fans within our desert home.
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June 2021 by Steve L.
Friendly, knowledgeable and professional customer service. Liked the fact that showroom personnel could answer all our questions and the fact that they were never pushy. We bought exactly what we needed amd love the fans!
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May 2021 by The E&J Movement
I was so happy, I had been searching online for weeks, and didn't know size or drop, the folks at the counter knew what I needed, found a fan in stock that had all my requirements, and was same price as Amazon prime I haven't had this kind of great service in years.
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May 2021 by Jim Mellin
Fan tastic service, knowledge, price, inventory, employees know their stuff.
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May 2021 by Leyla Kaler
Very informative on types of fans and many different selections to choose from.
