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“Amazing service and people! Huge shoutout to Manny, the auto advisor, for a seamless and stress-free first car purchase. Got a car quickly, stayed within my monthly budget. The whole process was fantastic; paperwork done in an hour. Manny was upfront about numbers and fees—no dealership surprises. After this, no more dealerships for me. Thanks, Altura Rancho Mirage, for the stress-free first car purchase!”
“I have been a client for years and I have always received excellent service. The employees of the Rancho Mirage location are friendly, helpful, professional and always have a smile on their face! It is a pleasure to walk into that bank.”
“Ever since I moved out to the Desert, I went with Chase Bank. They have been very good when I need to go into the bank in Palm Desert. They are always very nice and helpful. I do recommend this bank.”
“After receiving excellent customer service from Banker, Louis Navarro, I asked for an email address to give him a commendation knowing that I do not always receive a survey after doing business with Bank of America. I could not leave a commendation on Holly O’Neill’s website, which seemed to require a Linked In password. I called Customer Service who referred me back to this branch on HWY 111. Could not reach rep.tried to contact Louis Navarro on his email website, but was to referred to a Vice President in Los Angeles! Finally, resorted to good old reliable YELP”
“Have only used the ATM's during closed hours so my review is limited to those services. This is a newer branch and is nicely updated. The card reader at the door works well and the ATM inside is quicker than most other ATMs inside chase banks Ives previously gone too. They do have a drive up ATM which is useful if you're in a hurry.”
“Surprised at all the bad reviews. I’ve only had good experiences here - better and less busy than the other branches. When I had a very complicated estate/ trust matter to deal with, a banker worked with me for 90 minutes and handled it like a pro. This is my bank of choice in the area.”
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“Not crowded like the national banks, personal service, always a kind greeting and smile. It is like the good old days where your bank actually showed deep appreciation for your business.”