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October 2023 by Georgia B.
If I could give a zero I would. If you don't need customer service go for it. Very, very weak. Choose ANY other financial institution.
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December 2022 by Michael R.
They told me I can't cash a check even if I am not a customer. It was a BOA check and it was less than 10k. The manager said it's a policy that they can't do that amount if I am not a customer. Which is wrong. They are some stupid people. They need to read the policy more. Screw this specific business.
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October 2018 by Missy A.
This branch always takes great care of my personal & business banking needs. They are always so friendly & go out of their way to help me with all of my questions & concerns. Thank you again for helping open yet another business account today, you guys are the best!
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May 2018 by Elly S.
This is not the correct location of the bank please update as I've been driving around for 10 minutes looking for it.
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September 2017 by Kelly C.
I do like how this location is not very crowded. Everyone is really nice there although this place needs an overhaul. I feel like I am in a time warp back in the late 80's or early 90's. Sandra is always very helpful. Wendy is nice but can never help with anything. I believe that she is the branch manager but she always delegates everything to others so I am always left with leaving the branch and going to another one that can assist me or calling with 800# and waiting on hold for 20 minutes and getting disconnected and feeling frustrated. You would think that a branch manager would be able to do simple tasks like opening an account but she seems annoyed when you ask her for things. Looking for another branch that is more accomodating when I am in the desert.
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August 2017 by Angel H.
This place has horrible fee's! To top it off they have the worst service out of every Bank I've ever been too! It used to be a checking account balance minimum of $2,500 with a small penalty when you fall below that amount. Now it's in a insane $$$$ minimum! Look it up!! Also every time you withdraw money out of their ATM over a certain amount of times they charge you $10.00 each time! This Bank should not be allowed to do this!
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September 2015 by Debbie A.
We came here today after having a customer service problem with Melvin at the La Quinta Branch. As soon as we approached the doors for the Rancho Mirage B of A, it was a pleasant experience. There was a security guard at the door who opened it for each customer. We were greeted by Wendy and Sandra, and they offered to help us right away. We were in there about 10 minutes total and got everything we needed accomplished. They were both efficient and courteous.
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March 2012 by Kevin G.
This branch looks like it needs to be updated like its other branch on Monterey and Gerald Ford. On the contrar, it makes up for it in quick service (despite senior citizens in front of you), a convenient drive thru ATM, and centrally located across The River/ Aqua Piazza so you can spend your withdrawals there. Friendly staff all around and shorter lines.
