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June 2022 by Jim S.
If there was the opportunity to give less than one star, THIS would be the business to use it on. It took SIX MONTHS to get my art framed. I was always happy with what Art did but the business has a new owner. I didn't want to write this review. I wanted to be fair and give this place the benefit of the doubt. I didn't take it back and go somewhere else. But the experience was SO bad, the truth has to be told. I realize times are tough but that only goes so far. Business owners have to take responsibility for actually run one. Excuses only go so far. THIS business is why Yelp exists. The truth is I got NOTHING I asked for when I dropped my stuff off. There was no communication. Their voice mail wasn't even active for weeks. I had to drive all the way across town to do recon. Months of stalling! The date changed constantly. Finally, I said I was on my way to pick it up and it was done. Gave no direction as to what other frames might be in stock. A big zero for customer service or ability to problem solve. And then changed the price at the end. To cap it all off, as I was leaving after finally getting my art, I made it 20' and the hanging wire broke and the framed art crashed onto the tile floor. i don't think the experience could have been any worse.
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July 2021 by Rob Swortfiguer
We've used this framer for several pieces of art, and we've been quite pleased with the work. However, that was when they were in the larger space at the Atrium.This time, I requested a quote for a frame, selected the frame stock, and left the artwork with them. The framer told me they'd call the next day with a quote; he apparently does framing, but doesn't know how or isn't allowed to put a quote together. I heard nothing from them.The following Saturday, I went in to retrieve my artwork. At first, the man who was working that day couldn't locate my artwork. Not a good feeling. I described the piece and after some time, he finally found it; however, no quote had been done. He asked me if I still wanted a quote and I told him yes. He said, "I can do that for you now." OK great. He quoted me a figure which was fine, but then he said, "We'll have to get back to you with a firm figure." ???Not feeling terribly confident, I told him I would be taking the artwork with me. That seemed to trigger his not believing that I was really interested. I assured him that I was, and that when they'd call me, I'd give them a credit card number for the deposit and bring the artwork back in. I'm glad that I took the artwork with me because I still have yet to hear back.Both gentlemen with whom I spoke were both polite and friendly; I'm just not sure how they're getting any work done because of the lack of follow-up.
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March 2021 by Rhonda R.
Art is always excellent and has just what you need! Highly recommended!! The prices are very good and if your not sure what you want Art I'm an guide you.
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November 2020 by bill arata
A great place to get a great deal. Art really knows what he is doing. I have had a lot of my art done there.
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October 2020 by Matthew B.
I decided to renovate my apartment during lockdown and I enlisted Art and his team at 1st Gallery to frame 18 pictures for me including the 6 snakes photos in the picture attached. He comes with a wealth of knowledge and experience, not to mention the best prices in town. Always a professional job!
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January 2020 by Catherine Deshayes
Top grade job , every time !
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March 2019 by Alan Hollister
First Gallery is still located at The Atrium but have moved inside the mall rather than on the east end where they were for so long. Don't think they have closed up shop.
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January 2019 by Donovan Craig
The only place to frame art work. Their prices are very reasonable and frame selection is amazing.
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December 2018 by Douglas Wemple
These guys are great! They always go above and beyond with my framing and canvas stretching needs.
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August 2018 by DesertAres
This shop does an extraordinary fantastic job of framing pictures and also has an extensive collection of frames and mats that you will find nowhere else. Although the time to complete a job will be long and often fraught with delays because of certain frames are no longer available the gentleman here to a fantastic incredibly professional job.
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March 2017 by Donovan C.
This is the only place you should go for picture framing. Great choices of framing material, excellent advise and suggestions. Art knows his art! He's made several frames for me and each has been excellent. His prices are reasonable and beat the "big guys" even when they offer 50% discount. He also offers a huge selection of frameable posters for sale.