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“Can I say Above and Beyond…
On 5/31 after we picked up our load, our tractor got damaged by a tree limb. It knocked off our passenger mirror and broke our windshield. We had to find a Ryder asap as our load was high priority. One was 1.5 miles away from our location. We drove to this location. Explained to the night tech (Robert) what happened. He tried contacting supervisor to try to get us a loaner tractor til ours was fixed. When he couldn’t get a hold of one, he decided to take a mirror off their other trucks and replace it with our broke one. He was finished within 40 minutes. At this time, it may have been 8:30pm. We had to wait til in the morning to get windshield replaced so we slept near Ryder until 7am the next morning. We checked in with day tech (George) who at first couldn’t get authorized to get our windshield fixed but after a few calls , he was able to get a mobile windshield company to meet us onsite and by noon, we were on our way. These guys are awesome. Thank y’all”
Truck Rentals
Truck Rentals
Truck Rentals
“Ivan & Tim were AWESOME! Great customer service, very professional and extremely courteous as well. My mother has been through so much and this move/trip wasn't easy for her however Ivan & Tim were very understanding and empathetic. Tim & Ivan made her transaction and arrival one of the easiest parts of her trip, and we are truly grateful for their professionalism.”