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“From the moment I walked in, she was welcoming, professional, and incredibly helpful. I needed help printing, shipping, and asking questions, Liana handled everything with a positive attitude and genuine care. It’s rare to find someone who goes above and beyond with such consistency. She made the whole process smooth and stress free.”
“I went in to this UPS store with a difficult item to ship and Jeff was innovative and helpful. All staff members were friendly and quick to help other customers as I held up the line. Great experience.”
“I came to yelp looking for business hours and I see this place only has 3 stars. I've been coming here for years. Not often, grant you, but I would say at least 1-2 times a year and they have always had the best customer service. I do mail so rarely they have to explain everything to me and they do so without annoyance or frustration at my probably stupid questions. They treat my kids really nice. And never once has any of my mail/packages ever gone astray. Can't think of why they would have poor overall reviews so I'm adding my 2cents here.”
“I worked with Brian on an EDDM order and had no prior knowledge of this process. Brian and team were very knowledgeable and walked me through it while making it a smooth process. They were fast in their turnaround and were very professional. I will be going back in near future.”
“I read the reviews and was hesitant, but I was very pleased with the service. My hazmat appt was scheduled for tuesday but I was in the area and stopped to see if could do it a day earlier, they were more then accommodating. There were two people in front of me but they still worked me in and by time my turn came was quick.”
“This a great place to work for. Employees are hard working and respectful. Management is just plain awesome. I'm glad to be a part of this rapid growing company.”
“We had a package we needed help with getting it sent Kassandra was so helpful. She took the time and effort to make sure everything was correct. She was so sweet and kind to me.
You’re lucky to have such a great sweet dedicated person working for this UPS Store !”
“They are without doubt the best store for your home care all the way from hygiene to injury rehabbing and repairing to the pharmacy plus many more products and categories”
“I stopped here two days before Christmas to deliver a FedEx package overnight and it was a very good experience. The young woman working at the counter was helpful and efficient. They had everything I needed and even let me use some tape for my box. There are a lot of negative reviews by cheapskates that don't want to pay one dollar for the convenience of dropping off a package here as opposed to waiting in line at the US post office. I thought the inside of this business was very clean very pleasant and I liked all the pictures of California memorabilia on the wall.”
“Fast and friendly service! I came back for the second time in just a few days to cut my flyers, and Monica not only remembered me but also my order. Such a thoughtful touch! Thank you, Monica! They were super quick and helpful with the cutting process. Highly recommend!”
“You have to have a printed label to do a drop off at this UPS. If it is in the original packaging and you have a QR Code for return that's not acceptable. I suggest calling the Michael's store before you drop off a UPS package for Amazon return here.”
“I've had a box at this UPS location since 2017 and have always received excellent customer service. The staff is fast and friendly. Those leaving negative reviews probably had their energy returned. Treat others with kindness and respect if that's how you'd like to be treated.”
“(Translated by Google) 11 years I have been sending to the atlas once before I sent lost the sense of taking the package we have here Kuya Manny santarie salamat”
“I had a very pleasant experience at this location. I was under a lot of stress and had to get a printed copy of a report ASAP to give to the local CHP. I also had a crying six month old daughter in my arms. Rose and Anna were extremely helpful and very friendly. They helped me feel at ease and welcome and even distracted my baby as I tried to send my email attachment to the printer. Even after attempting several times it didn’t work. Rose was kind enough to print it out from the stores email address. Thank you so much for the support and help!”
“The staff who serve me today at this USPS location have an excellent attitude. Typically, bureaucratic behavior is rampant in these institutions, and many of the service staff tend to have bad tempers, poor attitudes, and are quite lazy, behaving as if they're being pampered.”
“Highly Recommended! Great customer service, friendly and responsive. In addition, to being a good value, freight was handled and tracked accordingly. I have a small business and it has been a blessing to work with Clea Lane Team.”
“I went here to have a letter post marked for a specific date. The lady was helpful and post marked the date for me free of charge due to the fact that the envelopes postage was already paid for first class. Great place and the lady I dealt with was amazing.”
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“It was a pleasure working with Fred he was very helpful honest and he worked in hell with me to figure out sign issue and we were able to make it happen thanks to his expertise and honesty”