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April 2024 by Billy Brian Payawal
I have only good things to say about this company. They are always my 1st choice for my glass repair or replacement. Kudos to the people who helped me fix my windshield especially brian, who made sure that everything was in order before they handed me my keys back to me. Again thank you, guys. Will always recommend your services.
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March 2024 by Ara Afarian
Great shop for windshield replacement. Daniel is a great manager and Luz is a great office person.
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March 2024 by Jennifer
Fast, friendly, and professional are 3 words I would use to describe this location!!! The receptionist was very welcoming and able to answer many of our questions. Our technician, Adrian, was very knowledgeable and friendly. He explained everything about the windshield replacement. We could not be happier with the service, staff, and professionalism. Also, they have a great coffee bar. Thanks again!
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March 2024 by Maury Vargas
This is the worst Safelite location to get you vehicle service, lack of professionalism and their customer service needs improvement.I usually don't let other reviews influence my decision but beware other negative reviews about the service and quality are correct .Definitely dissatisfied with the Manager Daniel and his careless attitude about making things right for a client.
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February 2024 by Christian Pacheco
To our insurance we had to take our Toyota Camry to this location and I must say everyone there was amazing we had this gentleman his name was Isaac he was the one taking care of our vehicle and he did an outstanding job very quick communication was great I took my wife and two boys go get something to eat I believe we went to Danny's that day and we sat there we ate had a great time and then we got a phone call or vehicle's ready and these guys really did a very nice job double check triple check Make sure the cameras were calibrated I give them a five-star sincerely Christian and family
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February 2024 by Christian
My wife's Toyota camby our windshield got cracked we made an appointment to our insurance company to go to this place we made Isaac Isaac is an amazing person very kind polite everyone at this place was amazing thank you for your service... Sincerely Mr Pacheco and family
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February 2024 by Stacey Stevens
I would leave a zero star if I could. I haven't ever dealt with people more rude and disrespectful. We made two appointments and called to make sure they would have the OEM windshield for our truck. We arrived at our appointment time and they did not have the correct part. George was rude and basically blew our concerns off because we did not have the name of the person we spoke with.
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January 2024 by veronica Diaz
Excellent customer service ?
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January 2024 by Cindy Caceres
This was my first BAD experience w/Safelite. A back window for a 2013 Kia Soul was on back order. I get it, being a dealer part, they don't have control of this ETA. But why give me service repair appts twice to then tell me the part isn't available. This wasted two half days and used unnecessary vacation hours.
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November 2023 by Binh Van Du
I came in on 11-2-2023 at around closing time to repair a chip windshield on my truck. I was greeted by Gimel. He was friendly, personable, extremely helpful and very nice. He even called my insurance company to get the claim started so that I wouldn't have to pay the cost of the repair. Safelite Autoglass in Rancho Cucamonga is the best! This is my second repair job I had done here and both times have been amazing! Thank you Gimel for your help and support!
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October 2023 by Storage Account
Don’t trust their hours. I’m here 40 mins before closing and no one is here ? 1 800 number on the door is useless and tells me to go online and talk to a representative.Why would you leave the office early when you have a storefront? Really useless.
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October 2023 by Cambria Lacy
Great customer service! My window suddenly stopped going up and down so I brought my car in. The receptionist and employees were all super friendly and helpful. They actually weren't going to be able to get the part needed to fix it quickly so they let me know and sent me to the place right next door to them to have it fixed within the hour. Thanks again guys!
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October 2023 by Ram Dela Rosa
No one bothers to check if they have a part in-stock apparently. Workmanship is also questionable.Got my windshield replaced here due to an unfortunate rock impact. I made an appointment 2 weeks in advance from my scheduled date. The appointment day came, dropped off my car, and went my merry way. Then received a phone call saying they need to order a part in order to complete the replacement and that my appointment would need to be rescheduled. So you’re telling me that within those two weeks, no one was checking inventory or trying to see if the required parts needed to complete the job was even available? No compensation for wasted time as well. The next appointment date was in another 2 weeks. 1 month spent trying to get my windshield fixed.So my windshield was replaced. Fast forward a few days later when I tried to spray with my wiper fluid. No fluid would come out. Had to get a technician to come to my work place to get it fixed.The technician (who was actually helpful and called out whoever fixed my windshield) who came to fix the wiper fluid system said whoever fixed the windshield didn't reattach the hose and also did not reattach rubber trims inside the engine bay (a rubber trim was hanging off and pretty much was swinging around in the engine bay). In other words, the job was rushed.Oh also, the person that fixed my windshield left a screwdriver in my car as well.Will not be returning to this specific safelite location if I need their service.
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October 2023 by Olivia Newman
This place was amazing they told me everything that they were going to do and did their best to get the crack out of my windshield from a rock. The guy that worked on my car was super nice and super informative and the lady at the desk was very nice and explained everything to me I needed to know definitely.I would recommend this to it anybody that has a crack in their windshield.
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October 2023 by Eric DeGraaf
What a fantastic service. These guys really did a great job! I was in and out in 30 minutes and I'm extremely satisfied with the repair work.
