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May 2023 by Debbie W.
I just finished my 6th. therapy session & Blaire was the therapistthat I got to have for my main therapist & she is such a joyful, hard-working lady & I'm so glad I got to have her guidence & on hands therapy. Her whole team is just so good & kind at their jobs like her!! First, I'll recognize the 2 office staff at the front desk-Dora & Salena & both are always so helpful & so, so nice to their clients. They greet you with a smile & get you back for therapy asap!! Good job!!Second, I want to thank all the therapy staff who work under Blair & Tara; First of all, Denise, who could do the job of a therapist pretty darn great & is such a warm & good person & Tera who is in constant motion helping her clients & always singing!! Then all the other therapy staff - Nick(so wonderful), Nelson(so funny), Kendall(very sweet) & last Abraham(who is learning from the Best Team & he fits right in, good for you)!!This whole team is the best I've ever seen for taking great care of their clients after surgerys & accidents & I was one who was so grateful & appreciated everyones help & hard work. Thank you so much to Blair & all of you!! I'll actually miss therapy at your facility. Thanks again so, so much, Deb Waters Super great job
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July 2022 by Jessica Searcy
These people are constantly cancelling appointments with every excuse in the book I don't even know how they have clients, honestly. This is physical therapy not a routine doctor's appointment. The only way for physical therapy to be effective, is if you are receiving it regularly. Having 2 sometimes 3 or 4 weeks in-between appointments, because on the day of your appointment they call you with some excuse as to why the physical therapist didn't come to work, is not doing anything for anyone and the treatment will not be effective. It is a COMPLETE waste of time. I will be reporting them, because this is not effective care nevermind quality.
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July 2022 by Ginger Robles
Arrived on time for 10:15 appt., not seen until 10:52. Not given an explanation nor apprised of the situation upon arrival. Waiting room is disgustingly unsanitary. Perhaps they herd cattle there after hours. Definitely finding another pt establishment.
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August 2021 by Kelly L
Website states, under wellness programs, that they offer VO2max testing. I called the clinic to confirm this and was told they do not. The girl on the phone stated that she doesn’t see where it says this on the website. Just a note for anyone else looking for this kind of testing. This is not the place, apparently.
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August 2021 by Leslie Stokes
They gave great physical therapy and their pool was always warm and clean!
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May 2021 by Alex Q
This place has the personality of a cardboard box and the energy to match. You can stop going after your first visit if you want, you will just do the same thing. It may changes in time, I only went twice a week for 12 weeks.It would be a time saver if you just Google/YouTube your treatments.
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March 2021 by Greg F.
Months after my daughter was struck in a crosswalk by a speeding vehicle whose driver ran the red light, she was referred to Rancho Physical Therapy. After reading the dated reviews, she and I did not know what to expect. The first appointment (and all subsequent ones) went very well. Both of the office workers were professional, friendly, and accommodating. I had an opportunity to briefly observe my daughter's therapy, and the therapists were knowledgeable, professional, and friendly. The indoor faculty itself is clean and contains many fitness machines and devices. My daughter has been very pleased with the therapy, and it has made a positive difference in her recovery. There are also several posted signs throughout the facility regarding rules and reminders about the services. We have yet had a chance to read them all. We would certainly recommend Rancho Physical Therapy to others.
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February 2021 by K. MO
Website states, under wellness programs, that they offer VO2max testing. I called the clinic to confirm this and was told they do not. The girl on the phone stated that she doesn’t see where it says this on the website. Just a note for anyone else looking for this kind of testing. This is not the place, apparently.
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September 2020 by Kelly L.
Website states, under wellness programs, that they offer VO2max testing. I called the clinic to confirm this and was told they do not. The girl on the phone stated that she doesn't see where it says this on the website. Just a note for anyone else looking for this kind of testing. This is not the place, apparently. Please update your website.
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May 2020 by Rama I.
I don't suggest this place, especially the billing department staff is so arrogant. The Murreeta office billing staff is even worse. Not at all suggestible.
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October 2019 by Luna Malefica
I was calling to acquire info regarding their aqua therapy for my son, but, no one answers the phone!!! You have to leave a message, and then have the system text you with a link to follow.......bs!!!This is no way to run a business, customer service from a real human being is the best way to grow your your business....
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August 2019 by Angela Stockmon
Everyone I've worked with at Rancho PT has been awesome. The front office greets me with a smile and always makes sure my next appointment is scheduled before I leave. Kim has gone above and beyond to find exercises that meet my therapy needs and allow me to perform exercises at home without any special equipment. My therapy at Rancho PT has felt like it was personalized for me (not just the standard protocol) and has allowed me to recover. PT is a personal process and a lot of hard work so having people that care about your outcome helps to make recovery successful. Rancho PT is that place!
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August 2019 by Mimi Estes
This place is the best. I have been a patient of theirs for my knee surgery and now my back. They do a awesome job and the staff is wonderful.
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August 2019 by Krystal Saenz
I’ve never done TP before . My doctor wrote me a prescription for water therapy. I live Close to this facility so I called to get some information. The lady that answers the phone was not informative, very cold. That was a major turn off.
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June 2019 by Lalo R.
Came here with my brother for his Physical Therapy session for his Arthroscopic hip surgery. Just from the outside visual and feel does not look very inviting. As suspected this is more of high volume workers comp type of physical therapy then a sports injury type. Each one serves its purpose but fhe initial not free consultation and session was very bland. Bland as in all the info could of been gotten with a quick google search. Needles to say he was not going back as I took him to another sports injury specialist. That review is coming up later on a separate page. If your dropping your own money avoid this and move on.
