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November 2023 by Matthew M.
Been coming here for about a year great customer service and they don't BS they are very honest and do the job right there first time....I take all 3 of my Hyundai's here and honestly better then dealers
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November 2023 by Smith O.
They offer good services, but compared to the other shops their prices are a little steep. I would recommend this shop if you don't have time to shop around for prices.
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November 2023 by Sarlyn P.
Driving home from work all the way from Riverside, my oil light turned on (solid). It has been blinking for a week. I know I waited too long to get my oil changed. As I was driving through the traffic, I was searching for a place to get change oil and I came across Rancho Express Lube. This place is near my house and I haven't been here yet. I gave them a call and Noah answered and he was helpful and nice. I asked what time they are open till and how long is the wait. They are open until 6pm and no wait, they will try to get my car done as soon as they can. I arrived there and they helped me out so fast. Jorge was very helpful, welcoming, and attentive. He was also able to help me with my low tire air pressure and diagnose my car's engine warning light issue. He explained details about the issue and how he solved it. He was also able to check the price for a part for my Scion TC. Their price is reasonable. The price for oil change is competitive because you get a free $21.95 regular car wash from Deer Creek Car Wash where they really cleaned inside and out of my car. My car is so old that finding a mechanic that I can trust is a must. This is definitely my go to for my oil change and other car issues as long as it's a service they can provide. I highly recommend this place. Oh and if you recommend someone to their shop you get $15 credit. So if you ever find this review/recommendation useful please give them my name SARLYN. I could use a few $15 for my 2007 Scion TC.
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October 2023 by Luis I.
These guys are great. Out of there in 20 mins as promised. Quick and very efficient plus super friendly and knowledgeable staff. They even informed me that I should take my car to the dealership for an oil issue that should be under warranty. This will be my go to for all vehicle repairs.
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September 2023 by Michael H.
The service was impeccable. Drove to the location (behind Deer Creek car wash) and they had my car in with hood open within 5 minutes. The gentleman who checked me in was detailed about their service and spelled out exactly what they were going to do. I was out of their within about 40 minutes and felt good about the service. My only "complaint" is the prices-pretty expensive from my perspective. However, very nice ti find a place that does exactly what they say with no hassle and good staff!!!
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August 2023 by M J
Awesome customer service. Less than an hour before closing and I pulled up and was immediately greeted. These young Men were polite and helpful. They took care of my oil change right away. My car was serviced and I was out of there within 20 minutes. I’m definitely coming back to this establishment.Service: Oil change
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August 2023 by Jeanette Placencia
Excellent friendly local service. Tried them for the first time for an oil change. They were reasonably priced, gave options and performed professional quick service. No ridiculous upselling, just straight forward honest service.I have since recommend two other family members.I highly recommend! Thank you ?Service: Oil change
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August 2023 by Chiaeh An
I was looking for a place to get my AC checked out as I needed my AC working for the weekend for a family wedding. I looked and called many places and many said they didn't have any availability for Friday Aug 4, as I called Thursday evening to make the appointment. I saw an advertisement for Rancho Express Lube and checked them out on Yelp. They had good reviews and so I gave them a call and they had availability forFriday morning even tho they had other appointments. I came an hour early and they were able to take me in. Based on the situation for the AC, the labor was to take the whole day around 5pm. They said they could try to get it done sooner and low and behold, they finished by around 3pm. The service and the communication was spot on and even their professionalism. I will definitely be glad to come back for another future service. The advisor who assisted me all the way through from beginning to end, was Jorge Puerto. He was very helpful, reliable, and professional. Please be sure to come to Jorge.
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August 2023 by Yephim Sari
Very helpful and professional guys. My V10 engeen service was rejected in many places.Here I always revive good care.Thank you, guys ?
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August 2023 by Kim H.
I took my X6 to Rancho Express Lube yesterday and I am happy that I did. Everyone I came in contact with was very polite and professional. I dropped my car off without an appointment and they said it would take 30-40 minutes. The service took a little longer than 40 minutes, but it wasn't a big deal. I usually take my car to the dealer for all services, but I think I've found a new spot. I love the fact that I got a free car wash voucher with my oil change:-)
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July 2023 by Dan W.
Oil change establishments are swamped. This one is too. My service came with a free car wash which was a nice perk. I'll return on next service.
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July 2023 by Eduardo S.
This review is over due! We first brought our company vehicle for new breaks and have been working great! We recently now took our company vehicle for new tires and we are back on the road the next day! Price was fair and the customer service was great! We have several company vehicles and they will be our go to place for any of car needs! Thanks guys!
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July 2023 by David Rincon
Recently moved to the area and saw this auto shop on Instagram. Very impressed. Great customer service, honest technician, and loved the free car wash included with full service oil change. Will definitely come back!
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July 2023 by Lisa Garcia
Great customer service. They were fast and efficient.
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July 2023 by jason curry
I went home and saw my oil filter was not changed. Something didn't feel right when I left the shop. No sticker for next oil changed, the promised 16 point inspection was not verbalized my air filter was dirty and need changed, nothing was discussed. They did not change my oil filter during the oil change. I was first told they use white Valvoline filters, "my last oil change was from Valvoline" then they said the dirty dusty filter was from the mechanics hands, then I was told they did not change the filter. This could of caused engine damage. If they use this practice on me how many cars do they do this to? Unprofessional and zero excuse.
