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January 2024 by sebas
I went in to check out some pillows, and the person who helped out was definitely friendly and going above and beyond. I was able to see the difference in pillows and walk out with two of them. I definitely appreciated how helpful the interaction went.
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January 2024 by Jaye B.
I came in today with my husband to look at duvet covers and was very pleased with the customer service. From the moment we walked in, we were greeted with a smile and probably the best customer service we have ever received. Hope was an absolute pleasure to speak with. She answered every single one of our questions with the upmost care and respect. Thank you, Hope!! We look forward to seeing you again soon.
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November 2023 by G Mass
Hope was very informative and patient while we made a decision on a pillow and a mattress.
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November 2023 by Jennifer Groot
Staff super helpful.
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October 2023 by audrey swaim
the mattress excites me ???
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October 2023 by Sam L
mmmmmm mattress so comfyyyy :)
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October 2023 by lithosphere
Everyone was so lovely and helpful! They answered all of our questions! Will definitely return in the future!
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October 2023 by Joey Caraway
very nice staff! questions were answered and the beds were very comfy :)
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September 2023 by Enzoo
Comfy ahh bed
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September 2023 by GaryTheRookie
Comfy bed fr
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August 2023 by Carla Trejo
Good service and nice show room but I came to return an item and they were closed. Based on hours closes at 8pm and it was 7:25 when I arrived. Not too happy I have to drive back out again.
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August 2023 by Taylor Ridge
Thank you so much, Margaret, for such a great showroom experience! The showroom was beautiful and the mattresses were so impressive! Very in-depth and an overall fun experience.
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August 2023 by Ivy T.
Elaina was super helpful in explaining all the differences between the mattress and pillows. The store was super clean and I love that they have pillow covers you can lay on the pillow before lying down. I ended up getting a pillow but was glad that I never felt pressured or rushed into buying anything.
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July 2023 by Rick Cornelius
Crystal did an amazing job. She was very helpful and followed through to ensure we got the best deal possible. Crystal had great suggestions and explained everything very well. The manager, Carlos, was a very nice support. Thank you all so very much!
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June 2023 by Christina Marshall
Went in to browse for a new mattress and was instantly greeted by Ruby. She made us feel so comfortable and encouraged us to try every bed/pillow combination to find our perfect fit. It was so refreshing to not feel pressured to make a purchase and to see the level of outstanding customer service that was offered to us. We not only purchased a bed for us, but also one for our son as well! Thank you, Ruby and the rest of the Purple team!
