Pottery Barn is a well-known retailer that offers high-quality home furnishings and decor. Established in 1949 in Chelsea, New York, it has grown into a multi-channel business with a strong online presence, catalogs, and stores worldwide. The store provides a wide range of furniture, bedding, and accessories designed to make homes beautiful and comfortable. Customers appreciate the helpful and welcoming staff, with employees like Anthony, AJ, Irma, and Samantha often praised for their patience and assistance with purchases and returns. The store's atmosphere is cozy, evoking a holiday feeling, and features pleasant scents and attractive artifacts. While some shoppers note limited stock on certain items like bedding and find it challenging to find sales staff, many still recommend Pottery Barn for its quality merchandise and inspiring decor. Whether visiting the physical stores or browsing online, customers find Pottery Barn a reliable place to find stylish, cozy, and well-made home products.
Bought luggage from West Covina Outlet. Pink Grey Napolean
July 2025
Neyda was so helpful during my visit to Pottery Barn! She helped me with both an in-store purchase and placing an online order, and made sure I was completely happy with everything. She was super attentive, friendly, and made the whole process really easy. I really appreciated her patience and attention to detail. Thank... read full comment
June 2025
Have gone multiple times and been helped by Anthony. He's been really helpful and welcoming. Also was helped by AJ, another cool Anthony at PB. Thank you Gentlemen. They've been very helpful for my girlfriends needs; purchasing or returning.
