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February 2024 by Luis Abascal
Great service and phones, good prices can't go wrong
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November 2023 by Matthew Arns
Kind of hidden, but they are pretty helpful.
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October 2023 by Dorothy Wolf
This location is close and convenient also usually no wait when I go. Carlos rocks, he is very helpful and smart. I recommend him so much I am very grateful for his help.
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September 2023 by Gabriel Aleman
Customer service... Is not good when you have someone behind the counter with such a heavy accent you can hardly understand what they are saying. She was very sweet and we were both patient with each other, but it was stressful because I didn't understand what she meant half the time. Other than that the service was good.
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July 2023 by Stew Akens
They never open on time and only one of the women working here completely knows their job.
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July 2023 by Tina Langmaack
I'm having issues with insurance I was supposed to have on my phone I felt like I was in the Twilight Zone there I had went to the store on Arrow in Rancho Cucamonga that I purchased my second phone for my mom at only to find out I can get no help when they're the ones that took the insurance off my phone without me knowing it it's a crazy thing so I'm not too happy with Metro right now
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May 2023 by Jahmai Ferdinand
I came to metro to get a new phone I was confused at first on what iPhone to get then the lady that was there that day helped me out and explained everything to and how iPhones work she was very helpful and kind to me Thank you! Ms,Veronica
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March 2023 by Chelsea Grenfell
I wanted to commend Daniel for his customer service, patience, and kindness. He was friendly and was not resistant to helping me find what I needed, which is an experience I've had at some other phone stores. It made my day that Daniel accommodated me in a number of ways, and although we had to stay in the store for about an hour, he made it pleasant. I accidentally missed the window to fill out the survey I intended to fill out, so I thought I would leave the review! Thanks!!
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February 2023 by Robak Haiidi
I was googling the closest store tome, I get off the freewayu t ogo here, out of muy way and they were closed. The hours clearly state your times open, so why are you not open during those hours? I have to drive 3 miles away to the metro+ on Arrow and Archibald, Thank GOD they were open and helpful. I will never come to this location ever
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February 2023 by Claudia Fajardo
Veronica was amazing! So helpful and joyful a very pleasant individual. Thank you for your great service ?
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January 2023 by my 420
this place is bad, all i hear is kids in th eback and the lady doenst know anything. the other day I had to go tot metro on Archibald and Arrow becasue this place is so bad, they have no specials and ALL their phones are locked. The one on Arrow and Archibald has the SAME EXACT phones for less money and they are unlocked. huhhow is thisd possible? Is metro on Arroe and Archibald got better deals or is this one tryhing to rip me off? Wither way metro by t-Mobile is becoming depressing
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January 2023 by TRUFFLE FN “Truffle”
I went in confused with how to get a phone plan and a new phone and the lady’s there were really nice and helpful. They were patient with me even tho i was asking a lot of questions. They answered everything and made me feel important; definitely will be returning.
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January 2023 by Kathie Finley
Veronica was exceptional! She helped us and did a great job multi-tasking as well. She was so sweet and knowledgeable about everything. She was great. Thabk you!
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January 2023 by distrix Callc
how are you guys even open, you arfe so rude, you ignore people, you OVERCHARGE and corporate lets you steal from people. I will see you guys in court for the FAKE fees, and the girl in here, the manager, she si so rude. Corporatye Tmobile must train all their employees to lose customers. Sure predict this store closing soon.
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January 2023 by jasmine colindres
Great Customer Service. Lina helping me lot in my switching. I recommend this store.
