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March 2023 by Kimberly Kessler
This company gives horrible customer service. They do not return phone calls or emails to honor manufacture warranties or guarantees. They do not return phone calls or emails to honor manufacture warranties and guarantees. Do not use this company. Find a more respectable company that has courteous customer service.
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March 2022 by William Morales
I am giving them one star not that we want to if they had minor Stars I would have used it just an overall bad experience with this company do not recommend then
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March 2022 by Shirley Segura
Excellent service and price. They explain about colors, texture, sizes. Highly recommended.
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March 2022 by Melanie Bradford
5 stars to Made in the Shade Blinds and More! I have been looking for months for a company to do my exterior shades. I just moved to the area a year ago and I refused to spend another sumner without some type of shades. Believe it or not I called about 7 companies no one could do the job until…. Made in the Shade what professional courteous and respectful customer service. Linda was great very personable she gave me the confidence that they could do the job. And guess what I love my shades superb quality ! Sue and the crew came over and installation was complete. She communicated step by step and even demonstrated the shades. She was awesome. I highly recommend Made in the Shade you will not be disappointed. It is worth every penny if you live in the area. Great job ladies and Thank you !!Melanie Bradford
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September 2021 by Susan S.
I had an appointment for them to come to my home to show me samples and to take measurements. I confirmed the appointment one week ago. Today they failed to show up. When I called to see where they were I was told that they canceled my appointment by a text message. Do not do business with this unreliable company. Perhaps I am fortunate that I learned how bad they are before buying their product.
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August 2021 by Sakura L.
I loved working with Made in The Shade! They had a great selection and Kathy help me determine the best ones to match my decor. I absolutely love the colors! The quality of my roller shades are good and they came out so well. The black put ones are good in the bedrooms and the more light filtering is great in the dining room. Kathy is really responsive and helpful. She even did the install herself right before her vacation to accommodate my schedule. If I ever have another need, I'll definitely give Kathy a call!
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July 2021 by Sandy D.
After reading these reviews, I was excited and ordered my patio solar shades last July 2020. Kathy came out & showed some examples and was very pleasant so I ordered my blinds & made a date for installation. Installation was completed in August 2020. on Sept., 18 2020, one of the chains brought that lowers/raises the shade so a new chain had to be ordered. Replace-ment was finally completed on Sept. 29, 2020. Chain brought in same location on April 19, 2021. On May 4, 2021, Kathy called to say chain was in, but she wanted me to be her assistant because her partner was not available. At first I agreed, but then declined since I am a senior citizen & it would not be good for me to lift an awkward shade. Kathy came out by herself, refused to look at me, told me it was my fault that the chains kept braking and was very rude to me. On June 29, 2021, the chain broke again and I notified her. She said she would come out for a $75 trip fee. I said no then she said she sent me a letter that she was going to add trip fee. I asked to see copy, but to date (7/11/21) no such letter has arrived. The corporate office for the franchise does not help in any way - refusing to return calls. I no longer will use Kathy to repair my blinds & I do not recommend anyone use a franchise/company that changes its policy and is rude to their customers. Sandra D.
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March 2020 by Yvonne Palazuelos
Had a great experience with Made in the Shade. Kathy made sure everything was done right and was very professional and hands-on in ensuring all was completed and done correctly. Our outdoor patio shades look amazing and work to our satisfaction.
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March 2020 by Duke Michaels
Simple and easy. Awesome service. We have an A frame house and we’re needing advice as to how to create some shade for the winter months and they had the perfect solution. We love the shade.
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March 2020 by Kelly Flood
I needed sun shades on my back porch. Kathy contacted me right away after I wrote to them on their website. They have a huge selection to pick from and they were completed and installed in less than 2 weeks. The shades are beautiful. I’m very happy with them and will pass on Kathy’s name to anyone needing window coverings.
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March 2020 by Pamela Mills
So happy with this company. They were polite, knew what they were doing and the results couldn't be more perfect.
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March 2020 by NadjaraP *
After a long search for the perfect blinds for my new home, I decided to go with Made in the shade, and let me tell you it was the best decision I’ve ever made! Especially now with it being so warm in Southern California, my blinds keep my home cool. This is probably one of the best investments we’ve ever made. To top it off, the customer service is unbelievable! They are very friendly, attentive, and worked very hard to accommodate my schedule. I’m in love with my blinds.
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March 2020 by Maggie Vilela
She always go out of her way to please a customer?
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December 2019 by Mayra H.
I love my shades! The level of customer service is beyond great. Kathy brought over samples and helped me figure out what looks great and to stay within budget. My husband and I could not be happier with our shades. We had an issue with out kitchen shade, and let me say, they will work with you until everything is perfect. I'm happy we found this company for shades for our new home.
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July 2019 by Summer B.
After a long search for the perfect blinds for my new home, I decided to go with Made in the shade, and let me tell you it was the best decision I've ever made! Especially now with it being so warm in Southern California, my blinds keep my home cool. This is probably one of the best investments we've ever made. To top it off, the customer service is unbelievable! They are very friendly, attentive, and worked very hard to accommodate my schedule. I'm in love with my blinds.
