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March 2024 by John D.
Well here you go... I purchase a refrigerator from Home Depot about a year ago, price around $2600, a Samsung. Several months after delivery I noticed a crack in lower panel. I contacted SAMSUNG and I was told that it did not affect the operation of the unit. I contacted Home Depot and was told NOT THEIR PROBLEM. Call SAMSUNG back and they now said the one year warranty had expired. I would avoid purchasing any type of appliance from HOME DEPOT or Samsung. They will give you an endless runaround. I was told by SAMSUNG it was in all likelihood was cracked when shipped to HOME DEPOT, so not their problem.
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March 2024 by Christopher L.
Cynthia and clarissa are very rude and dont have nice customer service . Once I was ready to check out not even a hi how are you . Clearly grabbing things rough as I was getting checked out . Where is the customer service . I felt like I was bugging both of them . I run a business and i wouldn't allow any of my clients to be treating like that . That's the only reason I am leaving this review because people come here to shop not to get a bad attitude.
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March 2024 by Fidel G.
We live at home improvement stores every day we are in one buying supplies for our job sites. They keep us stocked with supplies. We came in and it was fast in and out grabbed everything we needed. Thanks Home Depot! Highly recommend if you're near!!!
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February 2024 by D W.
Shakiya is the best cashier always so friendly willing to help the way the customer Geo treated her was not ok she offered him great service She asked for a Moment to get approval i watched him leave go to where she was and verbally abuse her Shakiya you are the best don't let One lemon sour your lemonade sweetie
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February 2024 by Michael McCoy
Check out staff here are always great.
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February 2024 by Gustavo González Velásquez
Thank you for such excellent service.
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February 2024 by Daniel Gonzalez
I have a pro acct and daily i visit different home depots, and some of the insted of help they are really a pin to deal with, but in this one Jennifer from cabinets or appliances 100 stars and Damiana at pro desk the same, they usually do 200% to try to help. Again thank you!Note : other staff too its really help full i just dont know their name ?
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February 2024 by Cody Smith
U need to take apple pay, get with the times.
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January 2024 by Bianca Leigh
Greg in the Paint section was extremely helpful and kind. He eased my mind and made me feel comfortable and ready to paint my room.
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January 2024 by Vladimir Millan
Always help me order items not I'm stock
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January 2024 by David Garza
Great place to get hardware
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January 2024 by Tim Harrison
Dana Point Harbor is a beautiful place to visit. Lots of places to eat and places to walk.
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January 2024 by Damien Solares
Spent $90 on a Christmas tree and when it was time to get it on the car the only person working the tree area runs off and no one else is able to come and tie the tree on the car for us.
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January 2024 by jesus velazquez
every time i visit this home depot it’s the worst customer service ever experience short on employees looks like there’s no managercan’t get any help wen i need it stay away from this home depot don’t waste your time go to lowe’s it’s very close from the placeunless you like trouble
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December 2023 by Kirstin F.
I mistakenly purchased a 40V pole saw instead of the 18V pole saw I need. When I tried to exchange it for the correct one that uses the 18V batteries I have, Home Depot would not let me because I did not have the receipt. I asked to speak to the manager and the girl called him on the phone but he would not come and talk to me, he told her to tell me the same thing that she alread told me, I cannot exchange it without a receipt. This is very upsetting since I have spent a lot of money at this store. I'm not trying to get any money back I just want to exchange it for a saw that uses the 18V batteries that I already have. I can't afford to buy $200 40V battery to use the saw I bought by mistake. Now I have a $149.00 pole saw that I cannot use. This is the worst customer service ever. The manager would not even come and talk to me.