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November 2023 by Eric Arroyo
I came in looking to get more educated in flooring for my house. A young man by the name of Jake helped me out. This kid was patient, kind, professional, and extremely knowledgeable! I haven’t purchased flooring quite yet, but I’m light years closer based on what he taught me. Your store should be proud to employ men like this.
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November 2023 by Lisa Sinden
So happy this store opened closer to where we live. The staff are so helpful and knowledgeable.
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October 2023 by Brenda K.
We have had the best experience every time we go to Floor and Decor. We just had our flooring installed. We are so happy with it. We were in the store looking at samples when the nicest guy who was walking by asked if we had any questions. It ended up that he was the store manager! They recommended a great installer. We had to return some flooring that we didn't need and it was so easy. When my husband was trying to wheel it in the store a young employee rushed over to help him. There is so many nice employees in that store. We will be remodeling our bathroom soon so we will be back.
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September 2023 by David Mormann
Good online and in store, have had some good customer service experiences over the years.
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September 2023 by Danny Piantanida
Make an appointment with Nelson. He was so nice to work with as a designer and helping us choose appropriate tiles for that are a period correct look we were chasing for our 1950s home.
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August 2023 by Dale Standel
Came in with a sample of wood flooring that we had and the sales person gives us a box of flooring that he said matches and would work. We are getting ready to buy it and I decided to check the flooring. Turns out that the tongue and Grove won't interlock. I will never shop there again for anything. They are crooked.
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August 2023 by Armando Montejano
The place is large and I appreciate that they have design consultants to help guide you. Incredible selection, reasonable prices. Shout out to my consultant, Nelson!
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August 2023 by Jay Franco
All your flooring needs under one roof. Don't waist your time anywhere alse. See the flooring layout in front of you. Other places , you can only imagine what it's going to look like. Here in the showroom see it, feel it,compare it.before you buy.
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July 2023 by Tim N.
Today I went into Floor and Decor in Rancho Cucamonga. I felt with Jake - what Great customer service. He is very knowledgeable about the flooring products and provided valuable insight and recommendations.He is a definite asset - you can tell he really likes his job!!! The entire atmosphere in the store is positive.it is a pleasure doing business with you!!!!
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July 2023 by Cristhian Perez
Love the storeLove that is super cleanAn the so helpful
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July 2023 by Mike N.
Gabi at the design center is a natural when it comes to assisting with color, patterns, and details of the project. She goes above and beyond for the customers and is my go to every time.
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July 2023 by Amber Martinez
I am absolutely in shock of how friendly and nice everyone is at this location compared to their West Covina location. Employees wanted to help us vs you can barely find anyone to help you in West Co. Big shout out to Mohammad and Gabi for their huge help and excellent customer service and we were able to find exactly what we needed and on top of that, another employee who I didn’t catch his name offered us some cold water! Absolutely mind blown! Totally worth driving the extra mile just for these folks and their hospitality ❤️❤️❤️❤️
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July 2023 by Eric Rascon
Great selection of tile and tile accessories.They have everything you need for tile!Everything!
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June 2023 by robin gannon
Great service got my dream bathroom and shower! Very helpful!
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June 2023 by Robert Amato
Great location, very helpful workers, good prices.
