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October 2023 by Kristopher Martinez
Just called to get a general estimate for a package, Valerie answered and gave me great customer service. And just before this I called the FedEx location in San Bernardino the one next to target, and they said they weren’t allowed to give me estimates for packages. Even though it’s a package store. So great job to this FedEx location and valerie for helping me. I recommend this location for all your shipping needs. I don’t recommend the San Bernardino location.
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July 2023 by Jessie
Rude, unprofessional, and inefficient.Not a word of greeting or thanks!Fedex should train offer some sort of employee training.
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June 2023 by Lucoco
Rude, unprofessional, and inefficient.Not a word of greeting or thanks!Fedex should train offer some sort of employee training.
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March 2023 by Cynthia C.
I rarely visit this store but when I do I've been lucky enough to not have a bad experience.I'm always greeted when walking in, it's never really super packed inside but I've been in a line and it's not a very long wait! Representatives are always super fast and knowledgeable. In and out in a matter of 5 minutes. Really.Only reason why I'd give 4 stars is the parking. Feels so crowded.
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February 2023 by Brittany Howe
Worst UPS! Refuse to accept packages because “they don’t have space” why not organize your shop so you are able to accept people packages LAZY Reps.
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January 2023 by Jocelyn O.
Located on Foothill Blvd. Limited parking in the front.Store was clean. Employee was friendly.Went inside to pick up two packages that was on hold to be picked up. Just gave name and showed ID and got the packages. Easy peasy.
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January 2023 by Jose Miranda
Ashley is nothing but WONDERFUL. Provides nothing but GREAT AND FAST customer services. Come here every time just to get helped by her. I have seen rude customers come in and out and she still helps them out with great customer service. Fedex has gone up in pricing over the years but they still provide great services.
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December 2022 by Yecenia L.
Called ahead of time for information. When I got they're I got helped by a young lady Sahara. Very helpful. Never shipped something international. Very patient and very profesional!. Great custumer service. Specially at this time of year we're Evryone is extra tense , but Sahara was very polite and was very helpful. Thank you for your hard work it does not go unoticed!
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December 2022 by Regine De Leon
The team at this location were very helpful when I had trouble with my print job.
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December 2022 by Yvette Velazquez
They don't know how to do their job. Then tell you come back another time
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July 2022 by Sheema S.
Just moved in this area and needed to print some documents. I was glad to see I could get it done here so rushed over here 30 minutes before closing. The person at the front was super helpful and nice! They ran through the process with me and I was happy by how simple it all was. They even came with me to the machine to show me what I needed to click to get the document to print and explained it all well. I printed one color paper and it was 0.64 cents and the black and white was 0.17 cents. This will be my go to spot to print until I get a printer lol
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July 2022 by mankirat sher cheema
Says opens at 8:00AM. It’s 8:10 and I’m still waiting for them to open. They don’t respect people’s time.
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June 2022 by Mely R.
It's 8:15am and store is supposed to be open at 8:00am. Not reliable. So many people waiting out here and it doesn't look like it's opening anytime soon.
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June 2022 by A R.
The customer service was horrible. The employee tried to charge us an additional $15 to print 30 color copies because she said it was same day pick up. There was no one else in the store! I have more copies to print but I am going to walk across the street to UPS because I won't be going back.
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April 2022 by Lisa Marie
Wesley was excellent! A great help; he assisted me quickly and efficiently with my scanning job that I needed for work. He knew what he was doing, and it showed. He also made sure that Dante finished up the job as he had to assist other customers. Professionalism at its finest, I will keep this store in mind for my next job.
