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October 2021 by Chi Wong
Cool place, nice folks that work there.
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September 2019 by Richard Cosentino
Have Purchased 2 separate sets of tires falken tires both of them the treads have peeled off almost causing me to lose my life and I can not get this company to replace my tires with other tires this has been going on for over 2 years now below are pictures these tires are unsafe
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July 2019 by Mark Benson
I’m not gonna sugar cost this, they are only getting a second star because the tires look really nice. By the time I had the tires 6000 miles I found one had a defect. I contacted customer service, and was instructed to take the tire for an inspection. The place they instructed me to take it didn’t actually inspect the tire, they immediately said it was my fault and that I was out of luck. I emailed my customer service rep back requesting a different service center. I got no reply, I waited a month and emailed again, no response. I contacted the main customer service email again, that was three weeks ago and I still have not received a reply. I have had my spare on my truck for five months and I finally had to bite the bullet and shell out almost as much for a single tire as I had previously paid for the set!
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June 2019 by Erik P
Closed to Distributers only but was able to come out for a tour from a vendor.
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May 2019 by Erik P.
Closed to Distributers only but was able to come out for a tour from a vendor. Falken tires are very impressive with new technology on all tires and the off roading tires out perform most of the expensive name brands out. The location is kept very clean and well organized and the staff is super friendly. Highly recommend Falken tires.
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February 2019 by Jack O'Malley
Great company to deal with and work for. Have really improved in the last few years.
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April 2018 by Amir Rezk
Falken tires its a junk its really bad tires . I bought falken ziex should be cover 65.000 M .. and tires going bad after 8.000 M .. I contact falken company for warranty.just playing stupid finally refused for any credit I contact a honda dealer after inspection only 2 option that tires its bad one . He always recive it alot complain about it . And falken tired maximum life 20.000 M ..
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March 2018 by John Reynoso
I bought some Falken ProTouring all seasons , and my Honda CRV rides so much smoother. I really like the comfort and ride of the car now.
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December 2017 by JD97
Worst company in the world....... this is a company that does not know how to deal with costumer service I actually have them on recording saying one thing and doing another. They won't cover a defective tire that they assured me they would.......... I am going to show the public so everyone stays away from this company I will make sure I go to every forum with this cause when I say a bunch of liars who say one thing and act another this is completely rude and unprofessional they are liars!!!!!!!they were given photos showing all the tread I had left on my tire and now all of a sudden they see a scratch on my rim and blame that for my tire when you can clearly see it's a full defect..... I will leave you the public to see photos and leave it to the forums since us the people can destroy companies like this and not buy from them.
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December 2017 by s gorai
Installed Falken Ziel tires on all 4 wheels (Infiniti G37x) on 2016-06-12 (94,000 mi) with 30,000 mi warranty. On 2017-06-26 (114,000 mi), tires are completely bald after only 20,000 mi. Called their warranty line to report the claim - guess what ... I was put on endless hold loop for more than 15 mins ... goodbye Falken!!
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September 2017 by JD97 (J Lawerence)
Worst company in the world....... this is a company that does not know how to deal with costumer service I actually have them on recording saying one thing and doing another. They won't cover a defective tire that they assured me they would.......... I am going to show the public so everyone stays away from this company I will make sure I go to every forum with this cause when I say a bunch of liars who say one thing and act another this is completely rude and unprofessional they are liars!!!!!!!they were given photos showing all the tread I had left on my tire and now all of a sudden they see a scratch on my rim and blame that for my tire when you can clearly see it's a full defect..... I will leave you the public to see photos and leave it to the forums since us the people can destroy companies like this and not buy from them.
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August 2017 by Julie steffey
The worst tires on earth! It popped after 2 months. Super dangerous. Then I called the company and a super rude lady didn't help at all. This company should at least replace their crappy product if it doesn't work. Or at least not have some miserable j*** on the phone when you call. Please don't put yourself and your passengers in danger. Don't buy these tires.
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September 2016 by Michelle Marshall
bought two falken 245-45-18z rated tires for my infiniti m35 my grouse is the first time buying and last of these tires . on the 95 doing 70 mph when the tire separated scared the hell out of me as the rear of the car started to slide into the next lane followed by uncontrolled vibration within the car. short of this is these tires being sold by your distributors are out dated and dangerous will never use falken tires or recommend them
