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October 2024 by David li
The service is warm and they are all friendly. It's just that the waiting time is a bit long. Anyway, thank them.
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June 2024 by Brooke R.
While traveling hundreds of miles away from home and extremely close to closing time . I ran over a large piece of metal while yielding to a firetruck. Josh and the rest at the Costco tire service team were absolutely amazing and came to my rescue. Not only were they able to find the right size tire but got me in to quickly and professionally to replace my donut tire just after 7pm without an appointment. I’m extremely grateful for their kindness and help getting back on the road safely.
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April 2024 by Darian
Bad customer service, called in and the guy just said my phone is cutting off. Hung up within 5 seconds. My phone has never had issues and who hangs up in less than 5 seconds if that's the case? Didn't even call back and now they won't answer calls. What a joke, go across the street to America's tire. Sometimes they fix your tire for free whereas these guys don't give a care to even answer a question over the phone -_-
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January 2024 by hawk yang
Too bad don't go, the staff are never nervous. It took 3 hours to change two tires but it was not done. The problem is that I only had four cars before I placed my order.
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January 2024 by Anita McCrimmon
Always quick and thorough. A great experience
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January 2024 by Edith Chau
Walk in, need a tire patch for a nail and rotation. Took them five hours to fix it and they didn't even rotate the tires. Also they didn't catch another tire with a screw. I expect more from you Costco. Disappointing!
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November 2023 by Christina L.
Poor communication at the front, charged over price on one Bridgestone tire. They didn't call at all when the tire was put on. Instead, I waited over 2 hours and checked on my own. My car was in the parking lot unattended. Lesson is not rely on these guys to take care of costco members.
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November 2023 by Glenn E
Good friendly service
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November 2023 by Junior Medina
The worst warranty ever when you need them you can never use it.I have a flat tire that needs to be fixed today not in two weeks what's the warranty for.they need to open a express lane for emergency ? only ? only.
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September 2023 by Mike T.
Got my tire rotation here and immediately after I noticed vibration while driving on the highway. When I scheduled another service to re-balance, they declined and suggested that my suspension was damaged, which my mechanic later verified was wrong. A re-balance fixed the issue. I think they just didn't want to do the work. Although prices are decent, it's always difficult to get your tires serviced at Costco. When the time comes, I'm going to American Tire.
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September 2023 by A
Very bad service's in self check in, they never help old people . The stuff in return always mad & unhappy spicaley men's, they don't respect people look at you that you aske them for donation.
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September 2023 by Jeff A.
If you value your time, go elsewhere. Took over 2 hours to install tires with an appointment. I've been a member over 25 yrs and I'll not be using costco for tires again.
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September 2023 by Dave Gibb
Prices are good, knowledgeable staff, but for whatever reason they do not pick up the phone, very frustrating.
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September 2023 by Garry Klassen8
Good prices considering prices for everything have gone up. They have great warranty and there's Costco stores everywhere.
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August 2023 by Krishnamurthy Rajagopal
My Honda CRV 2022 model with only 28K miles showed low tire pressure all of a sudden. One of the technician inspected and gave me false information that I need to change all the four tires. I did not know the Honda CRV could give false alarm. I paid 1000$ for getting all tires changed for no reason. Even after changing I got low pressure alert. The service guy said that the vehicle has to learn to adjust to new tires. Coming back home I checked YouTube and found how to reset the settings to get rid of the alarm. Felt bad for getting cheated and blame myself for not doing some homework. Very very bad experience.