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February 2024 by destiny Calderon
VERY FRIENDLY CUSTOMER SERVICE,
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January 2024 by Bryan skyff 95
It was a good option to apply for a loan here, Star helped me and was very kind and professional in applying for the loan, thank you
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November 2023 by Natalie Walker
Excellent customer service. Josie u are a life saver thanks again
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November 2023 by Maria Wilson
Complete waste of time. I spent several hours contacting them and sending documents only to be denied. They ask for SSN, date of birth, bank information, etc, then they deny you. Total scam and all for a small amount of funds, $200 or less. I’ve asked that they remove my personal information and account, but I still haven’t heard back. Don’t get scammed and go with another payday loan business.
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September 2023 by Carla W.
This company needs to get with the 21st century. Most people are ditching traditional banks and using newer banking services. I have my income going into SoFi bank but this place won't accept it. Ace Cash Express does and I suggest going there if you have an immediate need. I did everything Cash Back Loans asked but still wasn't approved because my direct deposit goes in another bank. It should only matter that your income is received not where it goes. Very disappointed.
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September 2023 by Khoury 2Ss
Asking way too much information, when others don't
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August 2023 by Bettina S.
No stars! There are other payloads. That has better communication skills. I'm been doing business (if you want to call this a business) never had a problem. I switched to Rancho Cucamonga. There's no communication. I always come in, when it's due. Now with out warning. They will deposit, your check. IMMEDIATELY
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August 2023 by Your Intuition
the customer service has been too notch. They are on top of things here.
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August 2023 by Cesar Islas
Great Customer Service, Great experience.
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June 2023 by Theresa R.
The girls on the phone are always so nice. Plus they start taking calls early in the morning as I'm on my way to work so I don't have to rush into their store before or after work. The application process was a little confusing to do on my own but the representatives were kind enough to walk me through the whole process until I had the emergency money I needed in my bank account. The only thing I would say is that I wish they would open the Rialto location I used to go back up.
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June 2023 by Daja King
great company but go into the store to sign your contract the app can be misleading. you start with the highest amount and it can change without notice when reborrowing. they will give you the option to get the highest amount present the contract and end up signing for lower amount without notice. they need to update the system or give people courtesy calls for updated information.it shouldn’t be all options if you don’t qualify.
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April 2023 by Allison Crop
I hardly ever give reviews to anyone but this place and these girls are awesome and so sweet and helpful. I recommend to everyone. I've never had anything close to a bad experience with them.
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March 2023 by J N.
What a scam!!! I put in an online application was told I would hear back about my applications in 15 mins. After two hours no call no emails. I called them and was told my bank was unacceptable because of their other clients have bad histories and if I have another account that I get my deposits in. What a bunch of BS. They just want your information to scam people.
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February 2023 by It's Mr. Frank
Easy to use. Never has a problem here.
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October 2022 by Wendy Steinberg-Frachon
Wow!! Amazing Customer Service and a Business with A Pure Heart. Thank You CashBack Loans. Forever Grateful. ❣️?