“There was a small mishap the day the carpet was delivered; specifically, the color of the carpet was not what I recall choosing.Jocelyn, the Sales Rep, and Vachik, the Installation Supervisor went above and beyond the call of duty to keep me happy.Jocelyn drove to my residence that afternoon with carpet samples so I could immediately resolve the discrepancy.The carpet of my choice was installed the next day and Vachik insured my keys to the rental property were delivered to my residence later that afternoon.Jocelyn and Vachik both deserve recognition for going above and beyond to keep a customer happy.Thank you to both of them for 5 star customer service.”
“This is the second time that I’ve had flooring installed in my home with Foothill Carpet. Pierre and George have phenomenal customer service skills and exceeded expectations. Both are very patient and great with follow up.
Felix and the installers are courteous and professional. The finished product is pristine. They cleaned up the areas very nicely upon completion and put furniture back in place. You can tell they take pride in their work.”
“Top quality service and people. Definitely would refer them to anyone. My floors came out great at a good value. Shane and his team answered all questions and gave great advice. They were also flexible enough to accommodate my busy schedule.”
“Quality Flooring installed vinyl flooring in the condo 6 years ago and I love them. Koko was very knowledgeable, the floors were installed quickly, and they still look great! Very happy customer.”