Big 5 Sporting Goods is a traditional, full-line sporting goods store offering a wide product mix including athletic shoes, apparel, accessories, and equipment for team sports, fitness, camping, hunting, fishing, and recreation. The store provides easy access and more product choices readily available to choose from. Customer experiences with staff vary. Many report awesome, friendly, and professional customer service, with employees noted for their expertise, personable attitude, and helpfulness in finding products. The store manager handles issues professionally. However, some customers note that staff can seem more interested in each other than in interacting with customers, describing them as not rude but not friendly. The store is praised for coming in clutch for urgent needs, with no line and efficient service. It is a longstanding business that is easy to miss but is recommended for sports gear.
