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March 2024 by WILLIAM GARREN
Wife's car needed to go into the shop for minor repairs. Went tp Avis RC. Told them we don't no how long we may need the car. They told us to bring when done and we will be charged for days used. Brought it back in two days. Told them that the radio did not work, the convertible roof did not work the rear window did not rollup. Had to listen to air whistling through window w/no radio. Was told we would be charged for one day. Got the bill statement and was charged for four days. An hour w/customer service and basically told us tough SH__T! Don't ever deal with these crooks! I would rather ride a skateboard!
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February 2024 by X Pan
The new management at Avis has been exceptional. Sam, in particular, went above and beyond to ensure our rental experience was top-notch. Not only were we upgraded to a fully equipped Jeep Grand Cherokee Hybrid from small suv we booked, Sam also credited us some gas money for returning the car with slightly more fuel than before. Highly recommended!
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February 2024 by MADHUR MEHTA
Easy IN and OUT with car. SAM is BEST !!
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February 2024 by CeCe Agu
You should try visiting this AVIS in Rancho Cucamonga again. This used to be my go-to for all my rental needs and I stopped about 2 years ago because of a mean old “Karen-type” manager/lady. She doesn’t smile and doesn’t give you eye contact and just mean. Not helpful with inquiries. And she’s always by herself so I had no choice then but to be helped by her. Now this new team of guys are very helpful, pleasant and always try to accommodate your needs. Thank you so much. I’ll be going back to this Avis again instead of going to the airport one.
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February 2024 by Teji Kapadia Carney
I had an awful experience with another rental agency down the road from this Avis/Budget and was in a time crunch to get on the road. I called them to confirm they had the car I needed and they immediately assured me they did and could take care of me. When I got to their location, not only were they extremely nice and helpful they had my car pulled up and ready to go. They were so accommodating and kind in my very stressed state. Even at the time of return, they made sure to ask if everything went okay and asked for any feedback. I really had a great experience with Sam and K (not sure his full name). Thank you, thank you! We will be back to rent from you again!!
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February 2024 by Saba Rizvi
sam and the other staff member were amazing!!! they were so patient, kind and accommodating and went above and beyond to provide quality service. i would definitely recommend this place for your car rental needs!! :)
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January 2024 by Hany Abojoudeh
My wife and I rented a car this morning from the Rancho Cucamonga location Avis rent a car . We were greeted with an amazingly pleasant young man with a great friendly smile . Sam truly took care of us . We always had a bad luck at most rental places . Sam restored our confidence to rent a car again .I want to congratulate Avis for hiring a truly talented and experienced person to do the job at that location. We will definitely recommend our friends and relatives to this place .Thanks Sam
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January 2024 by michael betancourt
Had to rent a car in a pinch and price was very affordable I should of got the mustang the Malibu was very boring but I would do business with them again
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January 2024 by Cristy Robledo
Excellent service!Highly recommended!
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December 2023 by Charles Gould
If you need a car I would go here. The cars are clean and well maintained. The prices are great and the owner, Sam will go out of his way to help you. I rent 2-3 weeks a month for my business and I only rent from here. I highly recommend this Avis.
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October 2023 by Malik
Sam helped me get into the car I wanted very great customer service appreciate it sir, will highly recommend doing business with them
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September 2023 by Frederick Ross
Sam was great! His customer service was on point, he did everything to make sure that everyone was satisfied.. plus he was working by himself with four customers there.. Great experience!!
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July 2023 by Bridget Karsten
Sam the manager is amazing and so professional. His customer service is outstanding. A car we rented from the San Diego area to go one way had an issue. Sam was on it immediately and worked with me and got customer service on the phone. They had a solution and fixed everything. I will be returning in the future to rent from Sam.Thank you so much!
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July 2023 by Daniel Hussain
I recently rented a vehicle and I had an outstanding experience. Samad is so friendly and he goes out of his way to make you happy. The vehicles are nice and clean and this place rocks. I’ll definitely come back and highly recommend friends and family. Once again thank you for everything.
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July 2023 by Brianna Bias
SAM IS THE MAN!! The best experience I’ve had at any car rental operation. Seamless process & above & beyond customer service. Will only be using this Avis location in the future!
