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March 2024 by Kathy C.
I had a great experience today transferring my title over to myself here from a car I just purchased and the staff went above and beyond by recommending a smog shop that also had great service. I did not have to wait long both times that I walked in today. I wish I remembered everyone's name that helped me with DMV service today but thank you so much. Thank you to Izel for helping me with insurance for my car and letting me know about student discounts! I will be coming back for more services in the future.
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February 2024 by mario alberto Gutierrez
Mr. Juan Sequeira is a very good advisor, it is recommended to always look for him...
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January 2024 by Dennis Clayton
Always an easy time. I usually come here to pay my car tags. Easy to get in and out. Plus I walk out with my tag.
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January 2024 by Dustin C.
I've been to this location many years ago to handle a sale of a vehicle -- it's one of those memberships you are distant from (such as using their DMV services, since everything is primarily handled online) and or their road side assistance, but when it's needed, you can count on them! I walked in today (no appointment) at 3PM, along with no wait. I went in because I renewed my registration via snail mail, two months ago and the DMV has not processed my registration. I grew concerned because it's been approximately two months and the check I mailed them hadn't been cashed. I also couldn't renew the registration online (rare) but an experience I've gone through for the first time, and apparently it's a current/common thing - with the DMV. AAA themselves stated that they aren't mailing the DMV either as items aren't being processed. In short, I renewed registration today with a breeze. AAA even has a DMV express line, which I was proudly part of (again no wait) but that express line was good to see. I had to pay an outrageous five hundred dollar penalty, but that wasn't AAA fault. Payments can now be made via Visa or Mastercard (with a small 2.3% fee). This worked out for me, but an ATM is located outside, as Wells Fargo is next door. I didn't want to leave my spot, so the small fee was absorbed, and worked out. I definitely recommend this location. It's located near Wells Fargo and in-between Panera. On the corner of Haven and Foothill.
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December 2023 by Michael A.
Unfortunately they are not open till 2:00pm they were closed at 1:00pm the manager was nice enough to explain that Yelp wasn't fixing the problem
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December 2023 by Michael K.
This is the second time this location gave conflicting information on DMV registration in the past year. First it was a release of liability and an excuse not to take my payment because it would lock them out for several weeks. By the time I found out this was absolutely wrong, I had to pay late fees they of course won't reimburse. Now it's about whether they can do DMV transactions for your business vehicles. I was at this office before and I asked. Their response was the only transaction they couldn't do involves car dealerships and auctions. Short answer-they can't, unless you run it out of your home address (?). I think that's an important follow up question to ask. I'll make the drive next time to Upland. I'm never going back to this location again if I can help it.
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December 2023 by Joann Gutierrez
This place is great, fast service and David was great, very friendly, smart and helpful,..
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December 2023 by Patrick L.
Idiots. Asked for name of tow company that stranded my daughter and they send me the date and time and location of service call. Idiots.
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November 2023 by Alex Garcia
I have always heard that AAA has great customer service but the front desk here was completely disrespectful of my time and situation
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September 2023 by Aaron P.
Showed up at 1:45 on a Saturday only to find the place completely packed up and closed. I'm not sure what time they close on Saturdays but it's definitely not 2:00 as it states online and I'm their doors. Wasted time and gas trying to get her in time. Really frustrating.
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September 2023 by I. Sahagun
I just want you share my experience with AAA. I went in to see travel Advisor Vanessa Garza and booked a telephone appointment. Time for appointment came and she didn't answer. I left her a voicemail. I called a a couple of hours later to speak to her supervisor. There is no accountability with this AAA and it's apparent Supervisor cover for her. He promised to get back to me with travel dates dates and pure crickets! I called back and neither Vanessa or Her Supervisor, I belive his name is Chris or Christopher. Unprofessional and just Lazy.
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September 2023 by Danny Servin
Was able too pay Registration with a not long wait. ☺️
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August 2023 by Jan K.
Easy in easy out... no lines... cheerful staff... I went to get my car tags.... She was Very efficient and friendly... thanks A for making it so easy.....
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July 2023 by Monique H.
Went in today to renew my vehicle registration and was feeling very nervous since things like this normally take a whole but it was the exact opposite here! Got checked in right away and was sent to Kenny who helped me renew my registration. Only took about 15 mins 20 max ! 10/10 recommend and great customer service ! Dmv who !?!?
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July 2023 by Brittany Hoosier
I come here to get my whole family's passport photos. Especially my kids under 1. They were very helpful and made it stress free. My next time I go is to renew my dmv registrations. Everytime I go here I never had a problem so far.
