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August 2024 by For Reals
Mail continue to be opened and stolen!
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August 2024 by Mark Stewart
I would like to be completely honest and unbiased in this review. Also, I will choose to use SFW language. I have lived in over 25 states and 3 countries in my entire life, and there is no other post office as terrible and despicable as this one. Honestly, it is like their hiring process for delivery drivers was made by a blind person (no disrespect to the visually impaired). I have been dealing with missing packages, 'fake shipping labels' that I personally have to pay for. I can't count how many failed deliveries. Given today's technology, just use Google Maps and deliver my packages, you sloths. RC post office needs to hire local DoorDash/Uber Eats or Amazon drivers to work with them or something. This is definitely unacceptable. I don't like visiting this establishment either, in fear of stepping into a chaos-riddled sanctuary of underperforming, ineffective staff.
TLDR: In short, I absolutely despise this facility and their employees (who might actually be good people outside of their job performance).
The 1 star is my way of being very, very, very generous.
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July 2024 by Hossein Delgoshaei
Hi a one month ago before for me come paper i don't know why back come please can you number delivery or checking I need this in paper please
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May 2024 by McKenna Britt
The staff at this location are amazing!
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May 2024 by Fish's Rock Emporium Sales
They don't scan packages. If your orders gets lost in transit you will be held accountable because they don't scan.
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May 2024 by Dianne Jones
Needed some help with mailing advice and shipping supplies; they provided both quickly.
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January 2024 by Sally Lewis
My good 'ol local Post Office.
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December 2023 by Sss Ss
Very rude and inconsiderate employees who are Asian
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December 2023 by devante sanders
This place is extremely unorganized. And packages scanned wrong multiple times .
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December 2023 by MeLinda LaViene
Waited almost an hour in line to receive a package. Online stated it had been delivered. Look out my door and it wasn't there. I went back on the app and it stated I had to go to this location to pick it up. To my surprise they had 2 people working and about 30 people in line. I was patient and waited the full hour; when I got to the window the gentleman took my tracking number and didn't come back for almost 10 to 15 mins.
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December 2023 by Andrew Wilson
Building is in a derelict state, no seating available and always incredibly long lines. No wheelchair accessible counters, no seating for those with medical issues standing for long periods of time. Slow service, slower response to issues. Feels like this place is one furlough away from collapse.Sometimes homeless will sleep inside where PO boxes are located, bare minimum security outside of front desk. Staff are often friendly but clearly overworked.This place needs serious restructuring and rebuilding to support all tax paying customers.
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October 2023 by Paula McDonald
Excellent LOBBY hours- open on Sunday to drop off parcels! Lobby is open 6am-9pm, 7 days a week including holidays.On the occasion I’ve used the retail office, I’ve always had good service and good selection of cards and goodies.Support the USPS!
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October 2023 by Zhanna Arabadzhi
I was expecting a package from our retiring accountant containing checks and a credit card. However, it vanished from the tracking system during delivery, making it the second instance of missing mail. To prevent this, we added signature and tracking requirements. Supervisor John D. conducted a search but couldn't locate it initially. He eventually confirmed it as lost or stolen and advised filing a claim online.This experience with USPS raises significant concerns about mail security and service reliability. While it's unclear where the issue lies, it highlights the need for USPS to address potential internal problems for the safe and prompt delivery of essential items.
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October 2023 by D C
Their phone services absolutely sucks! Spent 30 min trying to get the damn prompt to connect me to an agent. You have to yell into your phone for the stupid AI computer to understand you and even then it still makes mistakes. For a government computer system it’s lacking technology and is extremely frustrating! You need to make it easier to get ahold of an agent and make your AI a lot better! Glad there was a 15 min wait to talk to someone or they probably would have gotten the brunt of my frustration!
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August 2023 by Said Mujtaba
More employees they need.
Supper slow
