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December 2023 by Sophia Sullentrup
If you are not going to open at 8am then change your listed hours. I arrived a few minutes after 8am and the store was closed. After waiting 20 minutes I finally gave up and went back later that day. This is the second time I arrived shortly after 8am to find the store closed stilled.
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December 2023 by Ashley Fields
I've been disappointed on multiple occasions that they're posted opening time is 8:00am and the store is closed when I've arrived between 8:00-8:30am.
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December 2023 by Pam Ebersole
Customer service is friendly and the staff has knowledge on what they are doing
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December 2023 by Sara Bradshaw
Super fast, friendly service, comparable and reasonable shipping rates.
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November 2023 by Eugene Torneros
Fast service and a great place to return Amazon products.
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October 2023 by Ingrid J.
I am a senior. Brandon, is the young man who assisted me this morning. He has excellent customer service skills. He was very patient and understanding with me because I don't have any computer skills. I really appreciate his help. I suggest that you all give him a pay raise And because of Brandon, I'm recommending this business to all of my family and friends.
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March 2023 by Myrna G.
Every time I have gone to the UPS store it has been a very smooth transaction. Everyone is friendly and gets you out very quickly. I have never had any problems. I would recommend this place.
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March 2023 by boomer t
Absolute worst UPS store in Sacramento.
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March 2023 by Bob Thomas
Quick and fast
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February 2023 by Cynthia C.
Always go in here for my returns from Amazon. They are friendly and fast. I have the barcode ready, match the package and get a recipient and leave. They also offer other services like paper shredding. You pay per pound and throw the papers in the trash can. I will continue to use them since they are so convenient and never had any issues with them.
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January 2023 by Michelle F.
I regularly use this location for Amazon returns and it's always easy! There are rarely lines, employees are friendly, I'm always offered my return confirmation. Couple times I've had other packages to send the pricing UPS charges compared to others is way more.
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November 2022 by Beverly G.
I went to the post office today to compare prices against UPS. UPS wanted to charge me $147 for the 2nd box listed in my photo on my post office receipt. Yet, as you can see, I was able to send 2 boxes with $300 worth of insurance and a book of stamps for a total of $127.25. UPS is a total rip off! They will never get my money. Before I left, a lady walked in wanting a mailbox. After UPS showed her the prices, she told them that their prices were awfully high for such a small box. I spoke up and agreed with her, telling her my recent pricing experience with UPS!
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November 2022 by Dahmen Aqua
I went to return a parcel to sender of a roommate that moved out , though the employee was friendly he asked his manager how to proceed. But the manager did not accept the parcel and gave me an address where i must return it. It was 15mn away and a center of distribution fenced and gated not for returning one parcel.
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September 2022 by Robin Joy Shugars
Always friendly, fast convenient service. My go-to UPS store for Amazon returns.
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June 2022 by Derek G
Very efficient and always have great customer service.
