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November 2023 by tamika rainey
Don’t do it!
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July 2023 by American Energy Supply (FuelOilNow)
I am overwhelmingly disappointed. I have a total of 5 bonds through Surety1, in the past they have given me quick responses and execution on bonds, acted professional; I began noticing a huge difference in operations during the summer of 2022. As of today 6/20/23 - I have been waiting 2 weeks for a Bond Verification, not a renewal, a verification as required by the State of Delaware Motor Fuel Tax Admin. First i was denied the verification, then after providing proof that it was needed, I am still waiting. No one will answer the phone, no one will respond to my emails. I can't wait for the bond renewals to expire and rid myself of this frustration and hassel. Customer of 10+ years.
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May 2023 by scott Kiene
WHAT A NIGHTMARE!!! At least that’s what I was expecting. I didn’t even know what a surety bond was when I started the process. All that I knew was I had a travel trailer that I needed to sell and didn’t have a bill of sale or title. It was gifted to me when the owner of the ranch I managed for 3.5 years died. He bought it for me to stay on the property and when he died his kids said he wanted me to have it as a gift for my work. They couldn’t find the title and I lost the bill of sale and they weren’t much help with getting it.Fast forward 4 years and I was getting notices every other day to move it or get it towed and lose it. Three weeks ago I caught a lovely couple had hired a tow company that was in the process of loading my truck and trailer and stealing it! Police came and arrested them.I called around several surety bond companies that either didn’t return my calls or were acting like they were doing me a big favor. Send a certified letter to last address( Newcastle cemetery?), etc..(weeks delay right there), and all were at least $30-90 more expensive.I had the bond done same day, and the walked me through the process like pros. Satisfied in all aspects and wouldn’t hesitate to use again or recommend. Thanks for your great service!!!
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April 2023 by Malik Attiq
Tried to call Zach several times but they never respond, also their quotation process asks too much docs and information as compared to market
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March 2023 by Juan Carlos
Great bond business very customer oriented and customer service is great
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March 2023 by Tracy Cole
Quick easy bond service. My agent Zach responded quickly to my questions and was super helpful. I would recommend to anyone and will be renewing with them when needed!
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March 2023 by Cory Barnes
What can I say… this team has been extremely helpful and nice during the process of my bond application. After some mishaps with UPS I emailed the team and they responded quickly and swiftly to resend my bond. If I can give the team a 10 then I would. Will definitely keep and recommend this company moving forward. If you like responsiveness and integrity then this is the team for you. Thanks to Jasmine L, Jordan F., they are awesome!
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March 2023 by Le'Tia Cole
When I say quick, fast, and easy expedited services…. That’s what they provide. Highly recommended!
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March 2022 by Vladimir Shatilov
Agents don’t pick up their phones, was hard to get a hold of anyone. Was appointed multiple agents. Only thing good was a quick refund.
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March 2022 by Loretta Soderlund
Very understanding and helpful.
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March 2022 by Kristin Waldoch
Always quick to respond and able to find a market for even the hardest bonds!
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March 2022 by Greg Ritter
Using Surety1 for my Business Bond. They have been amazing to work with very quick and responsive. And to top it off they had the best rate what's not to like.
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March 2022 by Carl Nelson
Great ppl easy to deal with
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March 2021 by naki chan
great price and service. the staff are so nice and helpful!!!
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March 2021 by Shelby Lovin
I renewed my bond with Surety One and they were amazing! Great customer service and they even got me a cheaper rate. Awesome company.
