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September 2023 by C N
While some store associates here have been less desirable to engage with, Sterling and Michael have been absolutely awesome. Both were helpful and courteous, and Sterling went above and beyond to address our needs. He kept finding ways to save money, and told us what we needed and what we didn't. He also gave us painting techniques and guidance, and some other tips/tricks to get good results. It has made our house painting journey a pleasant experience.
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September 2022 by Miss D T.
Don't shop here, the manager John is a very rude and unprofessional. I called for a price check, giving him my contractor's info as he's busy during the current project. The manager didn't let me get the price quote using my contractor account because he wasn't there, which is fine. So I told the manager about the 25% off coupon on the paints which he had no idea about... then told me he will look up, put me on hold then couldn't find anything and said he has no internet. After having me reading the coupon online to him, he refused to give me the price quote and accused me of doing fraud... huhh?!!! He then concluded that I need to come into the store before he can give me the price quote for that 25% discount. Are you serious ?!!!! I worked for retails in the past and this is not how you deliver customer services, especially from a manager's perspective. I won't ever come to this store and will take my business to Benjamin Moore. They know how to treat the customers right. Goodbye Sherwin Williams.
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July 2022 by Abel “GrimDaLolz” Tavares Perez
Manager was super rude and told me to do his job of calling another location for a formula because he was too busy customers. The store had only about 4 customers.
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February 2022 by Heather E.
I love Sherwin Williams paint as the color and quality are 100%. The staff at this store are knowledgeable and friendly, very helpful. The store is always clean, well stocked and organized. Covid protocol is followed, making the experience safe and enjoyable.
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January 2022 by Ray H.
They were very helpful and knowledgeable and assisted us with selecting a collar that went beautifully in our home. Excellent customer service. Will definitely shop there again.
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August 2021 by Margo Hall
Super friendly, very professional, caring and knowledgeable.
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March 2021 by Adam Paul
Got great service from Gage today. Very knowledgeable
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February 2021 by Megan D.
Absolutely wonderful service! I came in in a pinch needing a gallon of exterior paint for a project at work and everyone stopped what they were doing to help me find what I needed. They even carried it out to my car for me. Thank you so much!
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November 2020 by Matthew Lopez
Don't shop here, the manager is a very rude mask enforcer. I walked in without a mask and neither employee said anything. They were mixiing/shaking my paint and I was buying brushes, masking tape and other items and they were just about to ring me up when the manager walked in and just blew up on me for not wearing a mask. I said NOTHING and just walked out. If you want me to wear a mask tell me politely. Your not my dad, I am a customer. I'll be going to Kelly Moore from here on out. They respect Constitutional Rights
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November 2020 by Ekane Branson
What can a painter say about a paint store? They have what I want when I want it and will tell ya where to go if they cant.
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October 2020 by Andrew H.
Customer service suck especially the guy named Sean or John. He doesn't have skills to treat people. He acts like he's making you a favor or like I'm not paying. He's on a bad mood the Couple of times I had talk to him.
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September 2020 by Michael Tigue
Every paint store has products to sell. Not every paint store has the service that is sometimes necessary to get a job done on time. I was helped by the sales staff and the manager during a busy day and left with everything I needed. Thank you
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September 2020 by Jarred H
Great experience. very helpful staff
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September 2020 by Terri Smith
Representatives in the store were very helpful, attentive ad knowledgeable about paint colors. I will be back to purchase the paint for my project.
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July 2020 by C W.
Wrote an email to customer service as advised. No reply. Thumbs down for customer service too!!!Update (8/14/20)Was told a second time to call customer service number (here on Yelp even though I had already emailed and got no response). I did call and left a message for the district manager. AGAIN, NO REPLY!!! This company obviously cares nothing about customers' experiences and only wants to appear like they want to hear about your complaints. Zero stars for Sherwin-Williams!!!
