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December 2023 by Pa B.
I recently had an outstanding shopping experience at Safeway in Rancho Cordova, California, all thanks to an employee named Tracy. Her prompt assistance and unwavering positivity made our shopping trip delightful. Tracy's engagement and enthusiasm, especially while helping the cashier, were particularly impressive. It's not often you come across such dedication and cheerfulness in customer service. I highly recommend this store to anyone looking for a great shopping experience. A big shoutout to Tracy for making our day better!
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September 2023 by Katie B.
Most chaotic grocery store in the area. Understaffed, tons of items sold out, employees ignore you at deli counters. We came in this Sunday and we're disappointed again, the store was pretty busy but only one checkout lane was open. Headed to self check No big deal, the employee watching self check is having a conversation with other employees and is practically screaming. The Walmart next door isn't even this chaotic. Where are the managers?? You know your store is short staffed yet you only leave two people at the front to help guests? Food in the meat dept area is sparse or just looks like it's sat out too long From now on we're going to sprouts or target. We have come in and tried to give this store as many chances but it's a total flop. Only good thing is their floral dept is always fresh and stocked.
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August 2023 by Herman C.
Safeway sucks.This company is scummy. And the employees are garbage too.I keep getting these E-coupons for great deals and freebies in their store. So, I take a trip to the store and look for that product. EVERY time I visit, that particular product is unavailable. ALWAYS. At first, I thought it was just bad luck or poor timing. I have come to realize that this dishonest company just sends out coupons for GREAT deals on products that they don't actually stock. It's just a scummy way to trick people into visiting their store.Today, I received am email coupon for a deal on a free item. I couldn't find that item, so I asked multiple employees. Nobody knew or had heard of that item. The last dummy I talked to actually tried to locate it, wandering around a couple places it might be found, while I followed. She then mumbled something about probably not carrying it, and walked away. I didn't even realize she had given up and ended up following her halfway to the break room before I saw she wasn't helping anymore.
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July 2023 by Kai E.
If you want to be harassed, threatened and humiliated due to your disability, this store is for you. Due to sensory issues I do not want others bagging my groceries. When I asked the bagger to allow me to do it myself, she became extremely aggressive. She then began to mock me and laugh when I attempted to explain the situation to her. She became louder, and even more aggressive. She continued to bag my groceries knowing full well it was causing the problem. Thankfully the security guard understood the situation and attempted to diffuse it. This woman became enraged and began insulting me. She went as far as saying "everyone has disabilities, you jus5 need to get over it." She said her name was "Stefani bit spelled different." That's my guess of her spelling.This woman needs some serious diversity training and improved customer service skills. She is going to cause the store a lot of problems. The comment she made "there's one every night" really shows how little respect she has for customers. The only reason i didn't use self check, it wasnt open. Violating the Americans with Disabilities Act dies not look good on the store, management and the corporation itself. My mext actions are dependent on tour response. It was July 4th at 11:35 pm. The cashier was Wendy, she was very nice, professional and helpful. I unfortunately did not get the security guards name. He's a very nice young man with small dreadlocks. His demeanor and unsung abilities to defuse a situation need to be commended. He understood the situation and removed "Stefani " from it because she would not stop instigating.
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June 2023 by Rancho Cordova Nepalese Society.
One of the best place for bakery, deli and grocery.
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June 2023 by Joyce W.
I've been here several times, but rarely come to this one because this store is nowhere close to my home, work, or other frequented establishments. It's a standard Safeway that used to be old and kind of messy, but it's been remodeled over the years and it looks a lot better now. There's all the fixin's and happenin's and other things here as with other Safeway stores. I would say it's centrally located so it's convenient if you happen to be in Rancho Cordova, but the neighborhood could be a little rough at times, so I would avoid coming after dark. The staff are friendly enough, although I've not asked for help from any of them and usually use self-checkout to pay. I've not bought from this deli, so I can't speak to that dept, but all the hot and cold foods there look fresh and well stocked with great variety. The produce dept looks good too, as we frequently buy bananas at any Safeway. Finally, I really do like their floral dept, where the displays are beautiful and the prices are competitive compared to specialty floral shops. Overall, this is a pretty good Safeway in an otherwise not great area.
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April 2023 by Zion A.
whoever runs this joint has to do something about Susan in deli. she had a big ol' attitude at 7:30 in the damn morning for what? me and my friend were trying to get some sandwhiches for our snowboarding trip, and we always try our best to be respectful and polite of whoever is serving us. but the second we asked for sandwhiches she had this look that made it seem like it was some burden on her for asking her to do her job. and the entire time making the sandwhiches she's effortlessly throwing everything on there making it a mess like she doesnt care. on top of that, she asked me if i wanted the sandwhich hot and i said "no thank you just the bacon hot please", and she tried correcting me on their termonology with hella sas like i would know and said "so you do want it heated then. anything put in the microwave counts as a hot sandwhich so you want it hot or not". HELLA attitude bro. not cool, especially when im trying to ignore your attitude and still be respectful. to end this, i will say the only reason im not giving 1 star was because the sandwhiches were still fine, i just did not appreciate the service.
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April 2023 by Justin T.
I have seen the transformation of this Safeway from since I was a kid to now. It looks great and the shelves are wel stocked. The customer service is great on the store floor but some of the cashiers aren't very talkative but that's ok. There are always lines here with about a 15 minute wait when you're past the 10 item limit and have to go to the regular lines. It's kept clean and patrons all seem friendly. Food in the shelves are rotated as they should even though I reach in the back for a date that expires much later so at least I know they're doing their jobs with that.
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March 2023 by Susan C.
I actually love this Safeway. It is clean, has everything I need and the staff are friendly. Tonight I was a little miffed because the far right entrance was locked (by where the Girl Scout cookies were being sold) and I had to walk to the other door (I'm on a walker)I called . Ryan, the manager , was very polite and apologetic. I appreciate that. I didn't realize that entrance needed to be locked at 1915. Good to know for future trips to Safeway.
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March 2023 by CC H.
I had to go to the store at the last minute tonight. And I saw the personnel restocking. Every single aisle has at least 8 people working. And they do this every night so that we can go shopping everyday. These people work like trojans. We should be so grateful
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January 2023 by RxDive
Sandwich the way YOU like it!. Made in front of you by very friendly people. Quality meats and cheeses with fresh toppings. WOW! Delicious.
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December 2022 by Patrick D.
I had a poor experience with a security guard, not Safeway personnel. I met with and discussed my expectations and experiences with the security guard (Bejan). Later, I met with several store managers, all of whom apologized and stated it was their company's policy to treat their customers with "dignity and respect." Mgrs Derek, Mary, & Steve were very receptive to my feedback and shared their own recommendations Based upon the interactions and willingness to rectify this isolated event I can state without reservation that I will continue to and encourage others to purchase their food and supplies at this store. Thank you for making me feel welcome and important as a human and patron of your fine store. ~Patrick (husband, father, nurse, veteran).
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October 2022 by Sylvia Areli Calderon
Folks At Rancho Cordova Safeway Have Good Staff Whom Always Make Pleasant Journey To Shop Too So Thanks Joey & Vanessa in Deli,Also Christina in All The Cakes She Gotten Order Appreciate Her
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September 2022 by Nancy H.
Several things need improvemen, but today I just want to say, don't but the Signiture brand prepacka flank steak. When you open it it has a lot of fat I had to cut away and some I couldn't. Even though you have to get two at Costco, you can freeze one. Much better value!
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July 2022 by Daniel L.
Called Safeway Bakery 7/8/2022 at 3:40pm to place an order for a birthday cake. The phone rang and elevator music commenced. I waited patiently and finally someone answered the phone. Unfortunately it was not the bakery and I was advised that the bakery would be paged. After more elevator music the same lady picked up and stated they still didn't answer, I said "no". She stated she would page them again. After a few more minutes of elevator music I hear click click. After a series of clicks I took the hint that Safeway staff was ignoring my call. Staff could've took my number and related it to the bakery staff so they could call me back if they were busy.