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March 2024 by Brandi H.
Came by on a Wednesday AM to get dog food on my way down the hill from Folsom. Decent size, a little difficult to navigate the dog food brand I was trying to find. Checking out the staff member was on the phone (personal) so it wasn't the best customer service one would desire. But I was in and out otherwise, and the store was clean.
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February 2024 by Amiel Atabaki
Morti loves the raw hide spirals!!
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February 2024 by Robert Endres
Great customer service and organized real well
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February 2024 by Yevhen Pyrohov
Nice renovated store, good service
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February 2024 by Chris DeGuara
In and out, staff was nice and friendly.
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February 2024 by Sally Lewis
They have an amazing selection of good and nutritious kitty cat food, both wet and kibble. They're doggie and kitty toys are in point!
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January 2024 by Jimmy Clark
Had the exact toy we were looking for for our small mouthed dog.
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January 2024 by Allen Todd
Good store for dogs and dog people.
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January 2024 by ray jordan
Friendly place nice to go for cat food
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January 2024 by Quyen Lam
As good as can be expected
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January 2024 by Robyn Jimenez
Employees are really nice. They have a dedicated training arena, which is really nice and big.
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January 2024 by Amy Taylor
Our Maltese dog received a great "spa day" at PetSmart. Shampoo and cut, dry. Always received a good result.
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January 2024 by Ramona Aset
PetSmart provided excellent care for my dog, Blue. The staff demonstrated genuine concern, creating a positive and reassuring experience. It's evident they prioritize the well-being of pets, making it a trustworthy choice for pet owners. Although we only got shots they explained everything to me and the process.
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January 2024 by Sara B.
I felt it was justified to update my review for PetSmart's grooming salon after all these years. We have since gotten a new pup (a mini Australian labradoodle) and have had a GREAT experience here! Since the breed of dog we have now requires her to get groomed fairly often and those who groom this breed have to know what they're doing (they shouldn't be shaved down like poodles!), I was hesitant to take her to PetSmart. Everyone I know with this type of breed, always takes their dog to a private groomer but I called PetSmart to inquire about their qualifications because they're conveniently located close to us. I spoke with a gentleman named Rich who talked extensively about all the experience he and the other groomers there have--10+ years! He also said they were very familiar with ALDs and groom a ton of them. We had a lengthy conversation in which I felt confident in what Rich told me and decided to take our pup in. Our pup is now no longer a pup but recently turned a year old. From 6 months old, we have been taking her to Cecille, and I can't say enough good things about her! Cecille listened to what I asked for when I said I wanted a teddy bear cut and made notes as I was speaking. She then reiterated what I wanted and went over how she would groom our dog, to make sure we had a clear understanding. We have yet to be disappointed with Cecille and although I know the other groomers have tons of experience up their belts, we go to Cecille each time. She is very thorough in her job, genuinely seems to enjoy what she does, takes her time with our dog, and always makes our dog look amazing when we pick her up. She also always finds a way to squeeze us in when we need a last minute appointment, which is much appreciated. Kudos to Cecille! Thank you for being so awesome.
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December 2023 by Toni S.
Had an outstanding customer service agent at checkout. I believe his name was Craig or Eric. Very engaging seemed to actually care that I was shopping there. You're very fortunate to have this young man working for you.