PetSmart is a leading pet supply and services retailer that offers a wide range of products and services to meet the needs of various pets, including dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs and hamsters. Customers can shop online and pick up their orders at local stores within two hours, making shopping convenient. Many store locations provide additional services such as dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp, and pet adoption. The store features an impressive selection of nutritious cat food, both wet and dry, along with a variety of toys for dogs and cats. Customers appreciate the friendly and helpful staff, with some reviews highlighting the excellent care provided for pets, including attentive veterinary services and positive grooming experiences. Staff members demonstrate genuine concern for pets’ well-being, creating a trustworthy environment for pet owners. Grooming services receive high praise, especially for specialized breeds like the mini Australian labradoodle. Experienced groomers, including those familiar with specific breed needs, ensure pets are groomed properly without unnecessary shaving. Customers value the thoroughness, friendliness, and dedication of groomers such as Cecille, who consistently provides quality grooming and personalized care. Additionally, the store’s customer service team at checkout is noted for being engaging and caring, enhancing the overall shopping experience. While the selection of freshwater tropical fish may be limited, PetSmart remains a popular destination for pet owners seeking a combination of products, expert staff, and quality pet care.
Clean and well stocked. But they need more employees helping with looking at small animals
June 2025
Had my dog groomed and they did an incredible job. Would highly recommend the groomers there
June 2025
I had an online pick up order. I didn’t realize a cat teaser rod fell off my cart before I went to my car. I called the store and talked to Wendy. She told to come back to get another one. So, Wendy helped me recovered my missing item. I am grateful for the customer service she provided.
