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December 2023 by Adam Krueger
Big surprise here, a dishonest mechanic shop! So I took my scooter in after many attempts to fix it myself. It was sputtering badly. They told me something I'm my carb was broken and I had a short in my wiring. Charged me 180 bucks to put a butt connector on a wire with a tiny bit of melted insulation, (not a short) and they turned my fuel air mixture screw about 2 turns. The next day it has the same issue so I let them know and they said "well it ran when you left". Their mechanics seem like drug addicts and they don't know what they're doing and the owner doesn't care about customer service. Don't take your machines here. It's hard to find an honest mechanic these days.
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October 2023 by Kerry Siebert
This guy sells junk. Never again will I do business with this ripoff artist.
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September 2023 by Nichole Weaver
I bought brand new scooter here the owner is awesome everyone there has been great if your looking for a scooter it's so much fun definitely go to Nor Cal Scooter first you won't need to go elsewhere...
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July 2023 by Nicole
Nice selection of motorcycles. Was able to get a good deal on a bike for my daughter
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April 2023 by Rick M.
Met the owner accidentally online through a conservative social media group, and without any reason or provocation he started insulting me and calling me names like moron. As a fellow citizen, registered voter, disabled combat veteran, and as a father of a mentally challenged child, I take great offence to this because I did nothing to this man, and was attempting to engage another person in a rational debate over the next election. Because of this man's deliberate and unwarranted behavior, I cannot in good conscience recommend this business to anyone, especially after reading all the other poor reviews. I know myself, I would never do business with someone that verbally assaults people for no reason.
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November 2022 by Eddie E.
Took my vintage Vespa to Nor Cal Scooter (Sac city cycles) and they did what midtown scooters (who I would avoid at all costs) would not do. They found the part I needed and went above and beyond what I expected. Take your Vespas to this shop don't get ripped off at specialty Vespa repair shop. I will never go anywhere else for service. Honest and very cool people to deal with!
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November 2022 by Harut Harutyunyan
I’ve been there a few times for my son bike the guy help me much as he can sometime he does little things for free
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October 2022 by Quinten Skondras
Pros and cons-Cons:Slow service on vehiclePros:Personable peoplePrice is very fairThey do the job rightOverall, I would five star this place for service. Don’t expect it done immediately, it will take some time. However, they do amazing work. Highly recommend.
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October 2022 by A B
very poor quality scooter, large vibrations on the front wheel, very high fuel consumption (40 miles per gallon, the seller stated that the consumption is 100 miles per gallon (when asked to fix the faults, the seller refused and behaved very rudely, I am very unhappy with the purchase. I do not recommend. ..
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October 2022 by Otto Knorr
I bought a scooter from Nor Cal and two electric bikes. I reviewed the comments concerning fuel mileage of the scooter. I too asked Jim how many miles to the one gallon tank and he stated about 100 miles, due to another customer complaining they only was able to get 50 miles to the tank. I filled my tank up after 91 miles and still the fuel gauge was in the red, I'm sure there was nine miles left. I drove this scooter hard for the first 50 miles, heavy on the gas. Funny thing, I didn't buy the scooter for gas mileage, I have a electrical vehicle for that. As far a customer service both individuals in the sales room have been great. The mechanic is also easy to talk to. Hey people, this is a motorcycle shop, not Macy's. Get over yourself, these are hard working guys with little time for making sure your feelings are taking care of. I have called them twice since buying my scooter and they were great and talked me through my questions.Otto - Folsom
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October 2022 by John Mackelburg
He did a quick tire change at near half the price of other shops. And checked the breaks. So I got a good deal.
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October 2022 by Jay Okay
Friendly, knowledgeable, very honest. Wiped down the motorcycle before returning it. I'll be back for sure.Service: Electrical repair
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October 2021 by Cherlyn O.
Went into Norcal to buy lots of stuff. Ended up buying two items. To be truthful, I kind of regret doing that due to the service. The service people here were inattentive . They never once asked us if they could help us or if we wanted to look at something. These two Emplyee guys were having a heavy conversation and barely even bothered to look up at us when we entered the building. They mostly watched us the whole time we were there shopping. I got the feeling that they thought we were going to steal something. Like we were really going to steal something from Locked glass counters & display cases.. ha! They bordered on the line of being semi rude.. They kept bragging about being in cahoots with the Placer County Sheriffs Department. What that meant I do not know. Anyway, I've got lots of dough to spend in places like these. However, I will not be returning here to Norcal anytime in the near future, if ever. They had a fairly nice display of firearms but nothing so spectacular that I would ever want to go back there after my experience with them. Sad, that they don't know who the big spenders are.. He he.. not that, that matters in the least. Even if you were there to buy nothing at all, , just browsing, It is still good business practice to at least address your customers in a polite manner. Get it together man! Seriously?
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October 2021 by PHILinSac1
3 weeks ago, I bought the Prestige 150 cc Scooter, and am very pleased with my purchase. Jim is very knowledgeable, was friendly enough to me, and some of the reviews regarding their service are not accurate. And they've been in business a very long time. They are doing things right, in my opinion. Just having lots of fun scootin' around town! PM 2-2-2021.Service: Steering & suspension repair
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October 2021 by Albert Whitaker
These folks have been here for awhile , so that being said, their doing something right when it comes to customer service and repairs . I didn't buy anything , but man if I'd had more funds in my pocket , I would have rode out on more that one. The hospitality was infectious . I went home to my wife and found myself more pleasant to be around . Of course we DNT see it , but our spouses will always catch something a little off. I'd have to say THANKS ! To be that elated without a purchase makes me want too , Just be a better person . Me and my wife thank you. Is say keep up the good work , but I already know you will.......