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April 2024 by Clair
I’ve had a great experience while renting with iStorage and that is absolutely due to the property manager Kara!Kara,You rock! Thank you so much!iStorage corporate/facility owner,Make sure you’re taking care of her. You definitely don’t wanna lose her!
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February 2024 by Andres Tejada
Kara, is awesome, and storage facility is clean.
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January 2024 by O A
We moved in yesterday and the lady who helped us was super helpful and friendly. Many thanks to her for making our move easier.
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January 2024 by Alik Nikogosyan
Great customer service, best storage in town. Highly recommended.
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November 2023 by cory modena
The management at this facility is by far the best I have ever had to deal with. Out of 6 storage units in my life time this is the best. Also this facility is the cleanest I’ve ever seen. Been renting for 7 months here and I feel safe and secure with my stuff here. I couldn’t be happier.
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November 2023 by Riley Zamora
Great service throughout storage transfer process.
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September 2023 by Tim Castleman
Kara is great, the facility is good, whoever sets the rates is not customer friendly at all! Had space at this facility since 2017 and suffered through one too many rate increases so I vacated along with many others. Space offered for $280 month on the website today was costing me $353 month. This is insulting and bad policy towards long term good customers. So 3 stars for Kara and the facility, Zero stars for the executive setting rates and policy.
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September 2023 by Kendall Kerekes
Kara Cotton (Rancho Cordova) was such an amazing breath of fresh air for us! She went above and beyond with her professionalism, kindness, problem solving and over client excellence! She made our experience effortless and enjoyable! Thank you! ?
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August 2023 by Wendy Lossen
So far my husband and I really like the facility. It is well kept and quiet compared to out last one. The gate hours are a plus and Kara was very pleasant.
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August 2023 by Alejandro Angeles Cruz
I must say each and every one of my encounters at iStorage has been exceptional thanks to Kara. Her high energy and positive attitude are contagious. I wish I could get this kind of service everywhere but unfortunately it has become rare to come by!
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April 2023 by Kristy Madland
IStorage was able to help me with the whole process of renting a storage unit over the phone on my lunch hour.The property site is very clean and well maintained.The property manager Kara was/is so helpful. She’s onsite and always available with a smile.Thank you istorage and Kara for the pleasant experience given.Kristy Madland
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April 2023 by Elissa Wolf
This review is for Kara, the property manager. I needed a storage unit in a pinch, the online system encountered kinks - Kara helped me on-site, so I could complete the rental of my unit. The location is ideal, and the property is clean and orderly. Greatly appreciate her service and use of the unit.
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February 2023 by John Koeberlein
The technician was helpful and set me up very quickly and hassel free.
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December 2022 by Teresa G.
I had 2 units for 3 years, just cleared them out & had rat infestation! Found 2 dead rats! Damaged brand new mattress, clothing, and more !Management did nothing! Paid them $50,000 for rats. gross!!
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April 2022 by Enrique Sandoval
Kara went above and beyond professional very helpful and courteous I storage has a great representative working on the sunrise location as she assistant me with all storage needs and short notice request.