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October 2024 by Sam Savala
I would like to take the time to acknowledge the Manager I believe she said her name was Misty if I recall correctly when I had spoken to her. I myself do not have a storage at this facility but I have a buddy who does have a unit at this facility who I help often with things like lifting and organizing his unit for him as he is elder and fighting cancer. I have to say that the facility is not somewhere I would have chosen to store my personal belongings due to the rough crowd who primarily occupy most of the facility. The disrespect that people who rent there show daily by littering, hanging out inside their units smoking drugs with no regard for anyone whom might see them participate in their feloneous activities. I myself, take offense to it. The Manager is very much on top of her job as she is constantly having to say something to these people as she often does her checks of all the facility ground as she is cleaning up the mess that people leave in and outside the units. Also, she always remains perfessional in her dealings with the customers. I want say that I think she needs help big time and that another manger should be hired to assist her as the facility is too much for one person to run by themselves. I want to thank Misty for her hard work and dedication to the company she works for and the courtesy and professionalism that she brings when she is at work. Thanks again Misty.
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October 2024 by Peggy Hoyt
Very patient and helpful. Fixed my issue quickly. Very satisfied.
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October 2024 by A B
The definition of "DON'T SWEAT THE SMALL STUFF". I booked online easily, no secret costs just the small ONE TIME admin fee. It still doesn't break your pocket book. I got help finding my unit when I arrived but if you're smarter than me you can find your unit and move in without having to talk to anyone. The rep cleaned it out when I moved in even though it was already clean, just got a few straggling cobwebs, it was so kind of them. It's and old building but it's to store things not live in and overall clean. I absolutely love how you can us any lock--ANY KIND OF LOCK is acceptable. They also don't time your in and outs so you have PLENTY of time to organize or clean your unit. They are friendly, convenient, and ABSOLUTELY AFFORDABLE. The access hours are extremely convenient for me as I travel for work teaching yoga so I can leave mats and towels and a change of clothes then drop it off on my way home. Thanks so much for providing this storage facility.
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July 2024 by Sharon
Very friendly and helpful.
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July 2024 by Colette White
My experience has been great with istorage. The no hassle process to rent a unit is so convenient ! The manager Morgan is so knowledgeable and helpful, she makes the experience even better
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July 2024 by Curtis Wigginton
junk strewn through the aisles always, no enforcement and multiple people living in units and vehicles on property.
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May 2024 by Tristin Endl
Great manager, constantly busy. I don't know how Morgan does it all by herself. But she does for only being there for a few months.
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May 2024 by K O
Poor security, my provided gate code never seems to work and constantly needs to be changed to a different one. Multiple brake in on different units. I can’t wait to move out. I have a police report pending right now because my valuables were stolen and then someone was living in my unit (left a bag of human fences in my unit). What a nightmare!
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May 2024 by cjk916
Istorage let go of a terrific property manager and replaced her with a disrespectful rude youngster in my opinion just so they could pay a lower wage. It’s a direct reflection of istorage corporate greed. They continually raise your rent EVERY 3 months for units that are shabby and often broken into because they’re not secure (door hinges on the outside of units) I assume that’s why they force you to pay insurance because upgrades to the units would be costly and cut into the corporate greed. They regulate the time you’re allowed on the property to 2 hours with threats of termination if you exceed that minuscule amount of time. Which by the way is illegal. Storage facilities already get away with murder should you fall as little as 14 days behind, as a paying customer you should not allow them to tell you when you can come and go during hours of operation. As long as you are following rules and paying your rent they are not permitted by law to police your time on the property. They call it loitering however you can not be punished for loitering on premises you pay access to. Just another attempt to force you to pay sky high prices with EXTREMELY minuscule access. Corporate greed is not customer friendly. Do not rent here!
Go ahead istorage terminate me because you don’t like my review, infringe on my constitutional rights!!
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May 2024 by Ashley Rand
Thank you Istorage for hiring people who are dedicated to the job. You have hired an amazing replacement Morgan! She was out here cleaning up the yard making her job beautiful.
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April 2024 by ady
clean and nice workers
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March 2024 by Johnna Meyer
Gloria was extremely helpful and professional. Made renting easy.
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March 2024 by Katrina Rodriguez
Love Gloria as long as she works here I will stay here
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March 2024 by Lauren Cosentino
Storage units are flimsy and lack adequate security features. Certain storage units are constructed so that access can be gained to them from adjacent units. Cameras are not present.
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January 2024 by Bonnie jams Freeman
Gloria was very nice. She exceeded my expectations of renting a storage unit and helped me in every way.
