-
June 2024 by wade klinetobe
There is a sign saying they are temporary closed due to a family emergency. I hope everything is okay.
-
June 2024 by Truth Checkmates
Website says open but they are closed. Phone is disconnected. I am assuming they are out of business!
-
February 2024 by Stan Hill
Wanted to take a little time with our new “Christmas present” before I wrote this review. We are extremely happy with the support we have received. As we were Not home when the spa was delivered and set up … we missed the instructions that I’m sure Gene would have given me. I have relied on phone calls with Leslie, Wendy & Gene to walk me through set-ups from 30+ miles away. When we had a very low amperage fuse blow two days before Christmas – Gene was out to the home early on Christmas Eve to make sure the spa would be ready on Christmas morning to enjoy. His shop is in Rancho Cordova, and we are past Poor Red’s up here in El Dorado! Thank you all for all of your support. We have enjoyed the spa almost every day since – mornings and nights!
-
January 2024 by Kathleen R.
Best decision to buy my amazing hot tub from Gene! Great delivery and set up! Also just had an issue with a pump and Gene responded so quickly and fixed it! Seriously best place and best tubs!
-
January 2024 by Abe Hajela
I'll come back some day to add a review of the hot tub, but for now can say the purchase and installation experience was excellent. Gene and his team are great, they hauled away my old hot tub (it was a mess) with no complaints and expertly installed our new one. Gene took the time to walk through the operation and maintenance of the new spa. While I'm sure I'll have more questions for him (I like to tinker with things and set them up exactly how I like them), it was clear that Gene takes customer service seriously and will be available.
-
December 2023 by Rick Aggas
I believe in purchasing quality with great after the sale support and I think that Hot Tub Place of Sacramento provides exactly that.The owner is a great guy, very personable, and knows what he’s doing.I love my new hot tub!!!!RickElk Grove
-
November 2023 by Jacqueline N.
After shopping around and doing plenty of research, we ended up purchasing a hot tub, specifically a Bullfrog hot tub, from The Hot Tub Place of Sacramento. The service was top notch beginning with selecting the right one, choosing the perfect jet packs for us, all the way through to delivery and installation. The quality of the hot tub is excellent for the money spent! Well worth it! This is the place to go and the people to work with! A+++!
-
November 2023 by jack allen
Gene has been a professional and asset to his company by way of sales service and beyond
Quick responses and proper service
Gene makes a right proper cup of tea !
Glad I didn’t go with the other guys AMEN !
-
October 2023 by Jack S.
This was a great place to buy our hot tub. Staff was very friendly, no pressure and no haggle sales and was very informative. They sell a great product (Bullfrog) which I would highly recommend! Gene was great, and even helped us move our hot tub from its initial location. Very happy with our purchase and the service that we received!
-
October 2023 by melinda lewis
Our experience with Gene and his wonderful staff was superb! We got a great hot tub at a great price, but having Gene assist without pressure made the experience awesome! He also spent a morning installing our tub and showing us the ropes. This is what makes the Hot Tub Place the best in the area. Seriously, you would be foolish not to check it out if you are considering a hot tub. The Bull Frog patented jet pack system makes switching out seats with varying jets easy. We absolutely love our hot tub and highly recommend Gene and his staff!
-
October 2023 by Heather Bell
Gene and his team are amazing! Their level of expertise and customer service are top notch. I’m so happy I purchased my hot tub from them. If you’re in the market for a hot tub, look no further. Gene is your guy, and The Hot Tub Place is your store! You won’t regret it.
-
October 2023 by Heather B.
Gene and his team are class acts. Purchasing a hot tub from them was seamless and one of the best decisions I've made! He stands by the quality of his products and his customer service is next level. I recommend his store to everyone I know! I wouldn't go anywhere else. If you're in the market for a hot tub, look no further. Gene is your guy!
-
September 2023 by Keith Golden
We just purchased a Bullfrog spa from Gene at the Hot Tub Place in Sacramento and the whole transaction was so smooth with no sales pressure. With this design of spa, there are different jet packs that are available, so how do you to choose? Well, they invite you to come to their showroom, where they have a spa all set up and you dip in the spa and try different types of jet packs, so you can make an educated choice. That set them apart from anybody else we looked at. Gene guided us through the whole process, assisting us with getting an electrician to hook up the 220 volt line necessary for the spa. Gene came out himself to hook the spa up. I recommend that if you're looking for a spa, consider the Bullfrog, the jet pack system sets them apart. And Gene was great to work with!
-
August 2023 by Tammy Vallejo
After researching several spa brands, we knew Bullfrog was the one we wanted - superior craftsmanship and design! Doing the research was the hard part but purchasing the Bullfrog from Gene at the Hot Tub Place of Sacramento (HTPOS) was the easy part! Gene provided a no-pressure sales approach and was very informative, taking the time to answer all of our questions completely. Delivery and set-up was a breeze and very professional and we used our spa that night. It's not very often these days that you have such a pleasant experience buying something like this and come away feeling so good about your purchase. It's because of the high-caliber customer service, respect and professionalism you get from Gene and the Hot Tub Place of Sacramento! A+++
-
August 2023 by Patrick Faggianelli
Gene was awesome, he was great, answered all our questions even those we didn't know to ask. He was excellent to work with and helped with the electrical work that needed to be. Five stars.
