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March 2024 by Neil G.
Excellent customer service they were friendly and very helpful in answering all my questions. Once I need the new battery for my hybrid I won't hesitate to purchase from them!
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February 2024 by Ida Z.
The servicemen at this business were very kind. I came in worried because the control panel of my Prius had gone dark. They did not think it was they could help but did a free diagnostic. Then a technician went in and did some adjusting of some knobs on the panel and my control panel came back. I was very appreciative because other places had no idea what to do and wouldn't try. There was no charge. Just a kind gesture. Thanks.
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November 2023 by Pauline Levu
Very helpful staffs both on site and on phone line. They provided me a quick service and make my pick up very smooth and easy.
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August 2023 by Scott N.
My hybrid battery died, and they came out and fixed it. There was a mixup in the battery they installed, but they corrected the situation. My Prius now gets 48-55 MPG average depending on whether driving type (short trips, long trips, highway vs local).
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August 2023 by Ai Mess
Can't even thank them enough for AMAZING service and such understanding!¡! I called for a second opinion on my 13 Civic Hybrid on the 1sr Knowing either the battery or the IIU would HAVE TO be ordered and take time Not only were their prices and abundance of knowledge BEYOND PERFECTION, but they held my dead in the water poor car a week when they could've turned me down She is already back in the garage running like a champ again two days before originally estimated ??? I've found my new hybrid specialists for life!¡! ❤️❤️❤️
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March 2023 by Arvante A
These guys are incredible when my battery died they were extremely kind and helpful in getting it replaced quickly. I felt heard and understood and taken seriously. Customer service is A1 I will only be coming here for any battery issues I have from now on THANK YOU
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March 2023 by Arvante A
These guys are incredible when my battery died they were extremely kind and helpful in getting it replaced quickly. I felt heard and understood and taken seriously. Customer service is A1 I will only be coming here for any battery issues I have from now on THANK YOU
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February 2023 by Amber Speckman
This is an amazing company with amazing service. They came out to replace my hybrid battery. And they came back out again a second time to replace burned out components from water damage. They didn't charge me anything additional for coming out again or for any of the parts it needed to run. I'm so incredibly impressed. I can't recommend them highly enough!!!
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December 2022 by Andrew T
Brought my Prius, repaired with a quick time frame, very friendly, affordable!
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August 2022 by Carol D.
Go somewhere else for your hybrid battery!! We have had the hybrid battery in our vehicle replaced three times under warranty by GreenTec. The warranty was for three years and each replacement battery's life has been shorter than the last. The most recent lasted about three weeks!!!! It seems GreenTec is just handing us another piece of junk until the warranty expires.
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May 2022 by Richie R.
Scheduled a diagnostic ($175) at Nissan dealership and confirmed I needed a new battery installed in my Altima hybrid. Dealership estimate for replacement was about 11k. Save your money and go to Greentec. They will complete a free diagnostic. I paid Greentec $2,730.00 for the battery and a 3 year warranty.
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April 2022 by T Fontana
Looking for a Hybrid Auto Repair business is difficult, especially when you have a Lexus Hybrid. I am SO GRATEFUL, I placed my trust in TOS. From the first conversation with Rick, he listened and responded to my frustration of ownership of having a Hybrid vehicle, with care and understanding. When the first call came back of what I was faced with, they were able to work within the range of affordability (with a hybrid battery and inverter, you are looking at $15,000.00! New! I have a 2010 RX450H). What happened next, I can only say is something that I invite any and all companies and auto repair businesses to take notice. Due to the expert hybrid technician at TOS, he was able to detect a flaw in the placement of the hybrid battery that I purchased a year ago. TOS contacted the company and had them inspect their product. With great integrity from Greentec Auto, they replaced the battery (that was under warranty) of which caused the inverter to no longer function and the (oem) inverter. Integrity is something rare that you find in todays business model, a model that has brought down America's business standards. Integrity is what brings America to its greatness! I witnessed it that day. From my experience with TOS Auto Repair, I am truly thankful for Rick, Michael, Mitch, and the whole team for the wonderful partnership and work they did to help get my life moving again.
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January 2022 by Jimmy T.
I wish I can give 10 stars for this shop's service and attitude. You can trust their honesty and services. Especially, Mr. Edwin Bailey is super courteous helpful, kind and professional. They only charged you if the work was done properly. So, don't hesitate to contact this GreenTec Batteries when you need help on hybrid battery.
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October 2021 by Bonanza8740
My 14 year old Honda Civic Hybrid was stumbling and the main hybrid battery was on its last legs. I found Greentecauto online and reached out to them through their Chat. Cindy, their battery advisor, informed me of the several options I had and stated I could take the car to one of their many locations throughout the U.S. or they could send a technician to service the car and battery on site. I chose to take the car into their Sacramento facility. After a diagnostic check of about 15 minutes, it was confirmed the hybrid battery was bad. The technicians installed a new battery pack while I waited in their comfortable waiting room. After about 35 minutes the car was complete and I was informed that after the technicians tested the vehicle, it was ready to go. Cindy kept us apprised of all events during these transactions and made several suggestions regarding battery types, warranty plans and payment options. Driving the 75 miles back home was a joy. I noted at least a 50% increase in the calculated mpg on the dash, the car does not stumble and all of the charging indicators are normal...not like Christmas tree lights on the dash.Excellent service, professional work and super people to work with. I only wish I had another hybrid to take to them... Enjoyed doing business with them. Highly recommend without any reservation.
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September 2021 by Birdi R.
I just had my battery replaced in my 2014 Prius C at Greentec. I was quoted from the dealership $4200 & I was referred to Greentec by 2 friends. My battery cost $2000 at this shop. I met with Chris this morning I told him about the dealership diagnosis of the battery. Chris ran a diagnostic on my car & no codes came up because they were reset at the dealership. Chris asked me to provide the paperwork from the dealership to confirm that the battery was bad because he didn't want to replace the battery if that was not the problem. I feel that Chris showed a high level of integrity at that time because there are many places that would have just replaced the battery & charged me without confirmation that would solve the problem. Thank you Chris, I will be referring others to your shop!
