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June 2024 by James Moore
The person who helped me with my drop off was both pleasant and efficient.
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May 2024 by Vietnam Lichsu
Here, you can find the things you need at surprisingly cheap prices. This is a non-profit store, so you can save a lot if you choose wisely. In addition, the friendly service of the staff also brings you joy when shopping. Come and experience it and you will be satisfied. Wishing you all happiness.
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March 2024 by Jen L.
they can be less particular about what they will take , it depends on their mood . perfectly nice mirror ... wouldn't take . perfectly nice matted frames " italian vintage" wouldn't take . hhmmm.
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March 2024 by Katelyn A.
I was appalled at the attitudes of the staff at this location. I went to donate a rocking chair in very good condition along with a footstool and a few bags of miscellaneous items that were all brand new, still in the packaging, with prices on them. The collection person, Jamal, had the most ungrateful attitude I have ever encountered at any donation location in my life. He took one look at my chair and footstool and said "yeah... we're not taking the footstool... but I guess we'll take the chair", with a condescending attitude, eyeing my items up and down as if they were trash. (All because the footstool had 3-4 paint stains that had been professionally cleaned and were barely visible). Mind you, the chair and footstool sat in my own home for months before I decided to donate it due to lack of space, it's not anything I would give to anyone else that was in bad shape. I then asked him if there was a dumpster to throw the footstool away at, since I had no obvious use for it any longer if they were going to only take the chair. He told me I wasn't allowed to use the dumpster for "dumping", and also handed me the lightbulbs back that were in a few of the lamps that I donated and said I had to throw them away at home. I said "let me get this straight, I take my time and gas to drive over here and donate this, and you can't even be courteous enough to let me throw away what you don't want after you've already picked through my stuff? Goodwill makes their money off of donations and people's generosity and you're acting like you're too good to be here". Not one time did any employee say "thank you for your donation" at any time, just acted as if I was a nuisance and like they didn't want to be there. Jamal also laughed in my face and told me he found it "funny" that I was upset. I will never donate to goodwill industries again in my life. I'd rather see my stuff get thrown away in the trash before they get anything of mine again.
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January 2024 by Leah Koehler
Prices are very high for very used shoes, pants are still fairly priced but prices have doubled on alot of stuff making it unaffordable for even poor people
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January 2024 by Elektra Mathews-Novelli
Your typical Goodwill. Book selection was on the smaller side, but had many DVDs and vinyl. Mostly cloths and housewares. Staff makes an effort to decorate which is nice. Staff is also nice. Some new items in addition to used. Bathrooms were clean. I could see parking being not the easiest when busy. Checkout line has taken a long time every time I’ve gone.
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October 2023 by Ivy Williams
I went in to this location looking for a stand and some plant pots. I found the pots and a wooden wine stand. After shopping for an hour I started to head to the checkout. I had plant pots, miscellaneous clothing and a tall wooden stand. As I'm heading to the checkout a worker stops me and tells me I have to take the stand back and put it back on the floor and pay for it when I checkout and then drive around to pickup the piece in the back? And walks off. So now instead of checking out and being on my way, I started talking the clothes off the top of the stand to hang on the cart, so I can get the stand off, she walks back around and tells me I can set the stand right around the area where I was standing. I told her, not meanly or rudely that I wasnt going to go through all of those checkout changes for the stand and that I was moving the clothes so I could set it down on the floor. She walks away and says whatever. Huh? Really? I was not mad, hostile, or anything, I just simply stated, I wasn't going to go through all that, I mean, I go to the register and purchase my items, I go to car load items, then I have to drive around, to the back to wait on someone to load a light piece of furniture? I could see if it was a heavy item that needed to go in a truck? I go to different goodwills all the time, I never had to purchase and pick up in back unless it was heavy. With all that being said, again, I wasn't rude when I said it, I wasn't mad, I just took it as a sign to not get it and save a few bucks. When I heard her say whatever, I saved a lot by leaving. I don't need anyone's negativity in my life. I left it all in the store. Treat people the way you want to be treated.
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September 2023 by Amanda M.
Understandably so the employees here aren't my biggest fans but I can be held accountable for my actions and I no longer blame them for watching me like a hawk or making comments .. I could only imagine the asshole I presented on whichever day.... It's nice to be able to remember things instead of having to try and think why is everyone looking at me ? Sorry Goodwill!
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August 2023 by revellmd27
They don't except pianos or podiums.
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August 2023 by Nancy hayes
While in the Rancho Cordova Goodwill store on a crowded Saturday morning, my wallet apparently dropped out of my unzipped purse. I retraced my route from that morning and when I got to the store, there were many, many people in line to purchase the items they had discovered. I waited in a very long line while 2 employees worked to get everyone thru the line quickly, efficiently, and cheerfully. When I explained my problem, they contacted Carrie, who was able to return my wallet. Carrie and the other 2 ladies provided excellent customer service and I found some unique items I needed for a project!
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July 2023 by Donald “Tim” Tribble
Donate to somewhere else. Horrible experience, total lack of respect for donors.
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July 2023 by Paul Camarena
BEST SELECTION OF USED " YANNI " COMPACT DISC'S IN THE ENTIRE GREATER SACRAMENTO AREA
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July 2023 by Nina Ward
They DO NOT help unload your car. Sad.
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July 2023 by wet timguavass
Music is too loud
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July 2023 by Katrina Rodriguez
Good deals
