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May 2024 by Austin Youngberg
Had to come here last year when we hit the road in our rv. no one could get us in , but we called don and he got us in same day it took a couple days to fix but only cause it took a while for part to show up! And was really reasonable on his price and the service was great well we are back again for our brakes! Only person up north to give us a reasonable price to do the job so reasonable that I drove 2 hours with no back brakes to go see Don again! Hoping to be back on the road today!!
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April 2024 by Rebecca Marshall
Took over 3 weeks to repair a roof when we were told 2 weeks…Man we dealt with knew we live full time in it, also knew we were 6 hours away from him and had to plan to pick up.. had all plans made to pick up Friday…was notified Thursday evening wouldn’t be ready until early Saturday morning…then it was right before they closed when we were finally able to leave. HORRIBLE MESSY CARELESS WORK…Caulk everywhere…EVEN INSIDE ON MY CARPET. Soft spot that was supposedly replace is still soft… such a terrible job. Will be disputing with my credit card company.
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September 2023 by UK MedicFRCS
Rude rude rude
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July 2023 by Gregory K
Stay away from this outfit for RV repair. My brother took his RV there for a refrigerator repair and they put in a new board. When my brother went to use it, the refrigerator still didn't work. A few weeks ago, they put in another new board and it still doesn't work. They wouldn't do a repair under warranty and refused to return any money. Now we're out about $500 on parts and labor.
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July 2023 by Greg K.
My brother took his RV to have his refrigerator repaired and they put in a new board. A few months later, it didn't work again and they replaced the board with a brand new one (again) a few weeks ago and it still didn't work. My brother took it in and they wouldn't repair or give him him a refund. Stay away from this outfit for RV repairs. Now we're out about $500 on parts and labor.
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June 2023 by Loren N
Great air conditioner service for my RV.
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June 2023 by Jenelle V.
I was in need of a quick oil change, as we are hitting the road tomorrow in our Class B RV. I found this place and was happy to hear they work on RV engines and mechanisms. When I called to set up the appointment they told me they didn't have any appointments today, but when I told them we hit the road tomorrow Don offered to squeeze me in. When I dropped the vehicle off I told him about an issue I was having with one of the seats. I have tried to fix and diagnose this several times on my own, so I wasn't hopeful that they would have time to review or fix the issue. Lucky for me, the van was ready three hours later and they fixed the seat issue in addition to the oil change! All for a very reasonable cost. I'll definitely go back there.
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May 2023 by Aleena Elliott II
Great customer service owner is a delightful man and always gives great advice on what to do with my car. Only place I go
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April 2023 by John
Amazing service. I believed the company I bought my RV from in Davis, CA, two years ago that the steering was off and they claimed that was very normal for that to happen. It was fixed by Gold County today. It is now amazing to drive, I no longer have to struggle with it down the highway. My RV trips will be so much better.Services: Steering & suspension repair
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December 2022 by Tess T.
As always, Don and his crew provide excellent service and repairs with minimal wait. He provides warranty on his work. Miuch better option than the dealership...less than half the price.
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October 2022 by Kevin Murphy
I have trusted Don's business for 15 years to fix all of my cars, rvs, and trailers. Some repairs have been major and some minor. I was never disappointed and the fees have always been reasonable. Service is always polite and usually fast.Services: Steering & suspension repair
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October 2022 by Ramon Ramirez
It was great to find this RV shop very knowledgeable and quality work Not cheap but is worded good work is not cheap
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September 2022 by Dan M.
Taking my BMW X5 to Gold Country Service Center was a nightmare. Please, read my review before taking your vehicle to this shop. On the 3rd of August, I took my BMW X5 in for a simple replacement of my expansion tank sensor. Because the sensor is made of plastic, I decided to replace the tank too. The X5 did not overheat or lose water. Later that day, Don convinced my wife to change the radiator as well. 2 Days after getting the X5 home, I checked the water. It was low, so my wife called Don to ask if he had bled the system. He said no just drive it 34 miles. I didn't do that but drove it locally to see if it was still losing water. It was. We took the X5 in three times during the next week. Each time we went in, Don insisted it didn't need bled, On the second occasion, before I went in, I called BAR(Bureau of Automotive Repair). BAR told me all modern cars have to be bled after work on the water system. Don's response was BAR doesn't know what it's talking about. He refused to take the car in or make an appointment. The conversation on that day was so ridiculous that he argued about when to check the water level. I insisted on checking the water when it is cold which is what the dealer and the owner's manual says to do The next morning, I tried to get him to check the X5 out, or I was going to get another opinion. He would not make an appointment, At this point, I called the F.T.C. (the Federal Trade Commission) and made a complaint against the shop. I hoped this would move Don to take the X5 in and look at it. The complaint did not move him to action. He did not care about the F.T.C. in my opinion, Don has no respect for federal or state agencies.
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September 2022 by Deanne S.
Don has been our car guy for over 10 years. It's so nice to be able to trust the person working on your vehicles that what he says is true and he always gives you options like for things that need to be done: this should be done right away, this can wait, that type of thing. I totally recommend Gold Country service center! Deanne and Walt Sherman Oh yeah
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September 2022 by Amrik Chima
Busy no parking