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March 2024 by Lorenzo B
Bring your own locks, just in case, if you're getting a space on the weekends or after office hours. Called customer service, was guided to multiple empty rooms, all missing locks. No cameras. Canceled the same day. Heartbreaking considering their prices are pretty amazing. They were quick to help with closure of my account and refunding though. Overall, great idea and concept, just sad that some folks ruin it for others.
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March 2024 by roger blanton
Fantastic very helpful
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March 2024 by Anthony Doan
Great service from Napua! Honored my online price, took time to show me the facilities and answered all my questions.
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February 2024 by Andrea Thomas
Receptionist was very helpful and sweet! very easy process
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February 2024 by Ben Camins
My overall customer experience has been exemplary. The online process has been empowering towards the acheiving the business intended. Even with that, the direct face-to-face experience was the most appreciated. Her responses to my needs and inquiries were focused, effective and efficient, delivered with unabashed and pleasant demeanor. Unfortunately, I failed to obtain or recall her name. Thanks so much.
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February 2024 by jorge A martell
I'm very happy about the service Iwent to different storages places but here at extra space Ifell very confident and more with Chaneisa she maked me very secured about this place who ever need references Iwill do my best.
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February 2024 by JAMES KELLERMAN
Great customer service. Quick, friendly and hi helpful. Thank you!
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January 2024 by Moonlight Mariner
I needed special assistance as I had a 26ft truck they helped search the map to find best unit for the situation. He helped me complete the paperwork ahead of time. Jason helped me and was back up for the day. He is ready to be a manager! Excellent job and communication.
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January 2024 by Eleni Voresis
Chaneisa helped me rent a storage unit and was so polite and professional. She showed me all of the different size units available and the associated prices. She also walked with me to my unit and helped me attach my lock. I feel like my things will be safe in this facility thanks to her. I will refer everyone I know to her and this facility. I had the best experience here. Thank you to Chaneisa and Extra Storage!
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December 2023 by Heidi Ramirez
Moving into the storage unit was easy. Payment and forms were all processed online. Moving out was an easier process. Only spoke with staff about 3 times the entire time I was there, but each time I was helped by someone kind and knowledgeable. Location was clean and easy to access. The app was super helpful.
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December 2023 by Sarah Tilford
Travel Healthcare worker at Sutter: keep a suitcase here so when fly in for the week I don’t have to check a bag.This place is clean, and I’m able to pay extra for 24h access, which means I can drop off my suitcase before the place opens and still make my early morning flight.Chaneisa at the front desk is awesome and very helpful!!! Went above and beyond!
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December 2023 by Michael Essay
Extra Space Storage never really caught my attention until my friend asked me to drop him off at work. After that, I started noticing Extra Space everywhere. There’s even an Extra Space Storage located nearby my house on the Main Street leading to the freeway. There’s another ones nearby the locations I frequent. Surely, if I ever need storage, I’ll keep an eye out for Extra Space Storage. They’re strategically located in the areas I appreciate.Ever since hearing my friend Noe’s enthusiasm for work in this facility, I’ve been telling others about Extra Space Storage. I hope to hear many more good things about his workplace and support the company 100%.Hope this review helps anybody out there reading, and have a blessed day.
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December 2023 by Pete Reynen
Cost is getting to be high. No cameras in the interior hallways and our unit was broken into. They cut off our lock and put on their own. Rifled through everything. Can't tell if anything is missing.
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December 2023 by Cheryl Shepherd
Staff was extremely helpful. Had to get keys replaced and they were very quick and efficient. Highly recommend.
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October 2023 by Maggie Marqua-Sexton
The amount of times my storage unit has been broken into at this location is disgusting. No care from the property manager, no idea “when or how” no cameras. All so convenient when all of your belongings are being stolen and you cannot replace them. I am beside myself and devastated. Whether this is an inside job or truly “at random” is hard to say, but beware with your items being stored at this location.
